turnip

Well-Known Member
May 31, 2012
65
0
56
cPanel Access Level
Root Administrator
After updating, and then attempting to update again due to another version update (which seems to have failed) much of WHM is now unusable with

Internal Server Error

500

No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_gs.cgi) with exit signal: 255
This is covering many pages, including the update page, so I can't attempt to reinstall ect, not sure what's going on with the many updates and now WHM problems, can someone help?
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
208
cPanel Access Level
DataCenter Provider
After updating, and then attempting to update again due to another version update (which seems to have failed) much of WHM is now unusable with



This is covering many pages, including the update page, so I can't attempt to reinstall ect, not sure what's going on with the many updates and now WHM problems, can someone help?
Please make sure the update is complete before attempting to use WHM. If you are still experiencing this problem after the update has been completed, please open a ticket using the link in my signature.
 

dgbaker

Well-Known Member
PartnerNOC
Sep 20, 2002
2,576
9
343
Toronto, Ontario Canada
cPanel Access Level
DataCenter Provider
We have had this on several servers. Perl is foo'bar'd server wide. Below is just a SMALL amount of the cpanel error_log

[2012-12-04 14:47:12 -0500] info [gather-update-logs] File /usr/local/cpanel/logs/update_analysis/2012-12-04T19:47:01Z.tar.gz has been sent successfully to updatelogdrop.cpanel.net.
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 120, near "$datastore_cache_fh)"
Compilation failed in require at /usr/local/cpanel/Cpanel/LicenseComponent/Cache.pm line 10.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/LicenseComponent/Cache.pm line 10.
Compilation failed in require at /usr/local/cpanel/Cpanel/LicenseComponent.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/LicenseComponent.pm line 14.
Compilation failed in require at /usr/local/cpanel/Whostmgr/ACLS.pm line 10.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/ACLS.pm line 10.
Compilation failed in require at /usr/local/cpanel/Cpanel/Template/Plugin/Whostmgr.pm line 19.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Template/Plugin/Whostmgr.pm line 19.
Compilation failed in require at /usr/local/cpanel/Whostmgr/HTMLInterface.pm line 13.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/HTMLInterface.pm line 13.
Compilation failed in require at /usr/local/cpanel/whostmgr/docroot/cgi/whmlib.pm line 9.
BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/docroot/cgi/whmlib.pm line 9.
Compilation failed in require at /usr/local/cpanel/whostmgr/docroot/cgi/addon_addonupdates.cgi line 9.
BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/docroot/cgi/addon_addonupdates.cgi line 9.
Internal Server Error: "GET /cpsess4398174864/cgi/addon_addonupdates.cgi HTTP/1.1" 500 No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_addonupdates.cgi) with exit signal: 255
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 120, near "$datastore_cache_fh)"
Compilation failed in require at /usr/local/cpanel/Cpanel/LicenseComponent/Cache.pm line 10.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/LicenseComponent/Cache.pm line 10.
Compilation failed in require at /usr/local/cpanel/Cpanel/LicenseComponent.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/LicenseComponent.pm line 14.
Compilation failed in require at /usr/local/cpanel/Whostmgr/ACLS.pm line 10.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/ACLS.pm line 10.
Compilation failed in require at /usr/local/cpanel/Cpanel/Template/Plugin/Whostmgr.pm line 19.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Template/Plugin/Whostmgr.pm line 19.
Compilation failed in require at /usr/local/cpanel/Whostmgr/HTMLInterface.pm line 13.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/HTMLInterface.pm line 13.
The servers we've had to fix, required FULL Perl reinstall, apache rebuild and upcp --force and yum updates.
 

dahnutz

Registered
Feb 2, 2007
2
0
151
same here, this update came with so many problems, addons are screwed for sure, restarting service cpanel gives a few errors :

Starting tailwatchd: Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 165, near "$datastore_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 249, near "$adminbin_read_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 338, near "$adminbin_read_fh)"
Compilation failed in require at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
Compilation failed in require at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
Compilation failed in require at /usr/local/cpanel/bin/fetch_cpconf_value line 19.
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 165, near "$datastore_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 249, near "$adminbin_read_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 338, near "$adminbin_read_fh)"
Compilation failed in require at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
Compilation failed in require at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
Compilation failed in require at /usr/local/cpanel/bin/fetch_cpconf_value line 19.
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 165, near "$datastore_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 249, near "$adminbin_read_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 338, near "$adminbin_read_fh)"
Compilation failed in require at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
Compilation failed in require at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
Compilation failed in require at /usr/local/cpanel/bin/fetch_cpconf_value line 19.
........
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
208
cPanel Access Level
DataCenter Provider
same here, this update came with so many problems, addons are screwed for sure, restarting service cpanel gives a few errors :

Starting tailwatchd: Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 165, near "$datastore_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 249, near "$adminbin_read_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 338, near "$adminbin_read_fh)"
Compilation failed in require at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
Compilation failed in require at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
Compilation failed in require at /usr/local/cpanel/bin/fetch_cpconf_value line 19.
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 165, near "$datastore_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 249, near "$adminbin_read_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 338, near "$adminbin_read_fh)"
Compilation failed in require at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
Compilation failed in require at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
Compilation failed in require at /usr/local/cpanel/bin/fetch_cpconf_value line 19.
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 165, near "$datastore_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 249, near "$adminbin_read_fh)"
Not enough arguments for Storable::pretrieve at /usr/local/cpanel/Cpanel/AdminBin.pm line 338, near "$adminbin_read_fh)"
Compilation failed in require at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/HttpUtils.pm line 9.
Compilation failed in require at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/TweakSettings/Main.pm line 14.
Compilation failed in require at /usr/local/cpanel/bin/fetch_cpconf_value line 19.
........
Please run the following

Code:
/scripts/perlinstaller --force Storable
/scripts/upcp --force
 

dgbaker

Well-Known Member
PartnerNOC
Sep 20, 2002
2,576
9
343
Toronto, Ontario Canada
cPanel Access Level
DataCenter Provider
Nick upcp -force fails with;

[20121204.154136] Detected cron=0 (Terminal detected)
----------------------------------------------------------------------------------------------------
=> Log opened from /scripts/upcp at Tue Dec 4 15:41:36 2012
[20121204.154136] Detected cron=0 (Terminal detected)
[20121204.154136] Running Standardized hooks
=> Log closed Tue Dec 4 15:41:36 2012
[20121204.154136] mtime on upcp is 1341673802 (Sat Jul 7 11:10:02 2012)
[20121204.154136] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1354653696.log --force` failed, exited with code 65280
=> Log closed Tue Dec 4 15:41:36 2012
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
208
cPanel Access Level
DataCenter Provider
Nick upcp -force fails with;

[20121204.154136] Detected cron=0 (Terminal detected)
----------------------------------------------------------------------------------------------------
=> Log opened from /scripts/upcp at Tue Dec 4 15:41:36 2012
[20121204.154136] Detected cron=0 (Terminal detected)
[20121204.154136] Running Standardized hooks
=> Log closed Tue Dec 4 15:41:36 2012
[20121204.154136] mtime on upcp is 1341673802 (Sat Jul 7 11:10:02 2012)
[20121204.154136] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1354653696.log --force` failed, exited with code 65280
=> Log closed Tue Dec 4 15:41:36 2012
Did
Code:
/scripts/perlinstaller --force Storable
work?
 

turnip

Well-Known Member
May 31, 2012
65
0
56
cPanel Access Level
Root Administrator
Update was allowed to complete, but seems to have not done so, I can't attempt to re-update through WHM as that page is give error 500.

I have opened ticket - 3480953
 

dahnutz

Registered
Feb 2, 2007
2
0
151
/scripts/perlinstaller --force Storable
/scripts/upcp --force

This worked for me, everything is back to normal.
Thanks for the assistance.
 

dhost

Active Member
Nov 29, 2002
32
0
156
This error is still happening. A customer noticed it during the overnight updater. (Release - WHM 11.34.0 (build 11)

Glad this fix was posted. It worked perfectly.