Update runs without errors(I think) but the version stil is WHM 11.40.1 (build 22)

cipa

Registered
Feb 23, 2015
4
0
1
cPanel Access Level
Root Administrator
Hi,

I recently setup a cloud linux VPS and I'm try to update everything on it. So far I managed to update php and mysql successfully but I can update cpanel.

The latest stable should be 11.48.0.13 but after running the update manually a few times the top bar is still
WHM 11.40.1 (build 22)

I have
CLOUDLINUX 6.4 x86_64 kvm – server

Being new to all this I am sure I am missing something. Am I? :)

Thank you
 

keat63

Well-Known Member
Nov 20, 2014
1,916
263
113
cPanel Access Level
Root Administrator
Do you have updates set to automatic or manual.
I had mine set to disabled.

When i went through to update process, it looked like it was doing an update, when in fact all it was doing, was downloading the update file.
The actual update never went ahead.

Incidentally, my update took about 40 minutes, when the update was disabled it looks like it finished in about 5 minutes, with no errors that i recall.
 
Last edited:

cipa

Registered
Feb 23, 2015
4
0
1
cPanel Access Level
Root Administrator
I tried one more time, It says:
Upgrade complete. the slider is to 100%

And in the logs box the latest messages are

Code:
[20150224.091502]    - Processing command `/usr/local/cpanel/scripts/detect_env_capabilities`
[20150224.091502]   
[20150224.091502] Maintenance complete.
=> Log closed Tue Feb 24 09:15:02 2015
----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (274918) at Tue Feb 24 09:15:02 2015
[20150224.091502]   Maintenance completed successfully
[20150224.091502]   Running /usr/local/cpanel/scripts/postupcp
[20150224.091531]   Running Standardized hooks
[20150224.091531]   
[20150224.091531]  cPanel update completed
[20150224.091531]   A log of this update is available at /var/cpanel/updatelogs/update.1424786977.log
[20150224.091531]   Removing upcp pidfile
[20150224.091531]   
[20150224.091531] Completed all updates
=> Log closed Tue Feb 24 09:15:31 2015
 

cipa

Registered
Feb 23, 2015
4
0
1
cPanel Access Level
Root Administrator
Update(found this in an email):

Code:
[20150224.091408]   Testing RPM transaction
[20150224.091409]   error: Failed dependencies:
[20150224.091409]         MySQL-client is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
[20150224.091409]         MySQL-server is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
[20150224.091409]         MySQL-client is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
[20150224.091409]         MySQL-server is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
[20150224.091409] W Exit Code: 192
[20150224.091409] ***** FATAL: Test install failed: error: Failed dependencies:
[20150224.091409]         MySQL-client is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
[20150224.091409]         MySQL-server is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
[20150224.091409]         MySQL-client is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
[20150224.091409]         MySQL-server is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
[20150224.091409]   The Administrator will be notified to review this output when this script completes
Any ideas how to fix this

Thank you
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

You mentioned upgrading MySQL in your original post. Could you let us know how you upgraded it? Please also post the output from:

Code:
mysql --version
Thank you.