SOLVED Update screen stalls, ok to exit?

kabatak

Well-Known Member
Jun 10, 2009
148
8
68
It's been an hour now and this update screen appears to be stuck:

stuck.JPG
How do I know if the update actually finished and this screen just harmlessly stalled?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello @kabatak,

Can you confirm how long the update process was stuck at the /usr/local/cpanel/scripts/rpmup command? This can sometimes take a several minutes, depending on your server's hardware and the amount of packages updating. If it never finished, please open a support ticket so we can take a closer look to see what's happening. You can post the ticket number here and I'll link this thread to it.

Thank you.
 

kabatak

Well-Known Member
Jun 10, 2009
148
8
68
I don't know if it finished. It's still stuck in the browser as we speak but opening a new window of WHM shows v76.0.4. So maybe it finished?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello @kabatak,

You can review the most recent cPanel update log in the /var/cpanel/updatelogs/ directory to confirm if it succeed. EX:

Code:
cat /var/cpanel/updatelogs/update.123456.log
Thank you.
 

kabatak

Well-Known Member
Jun 10, 2009
148
8
68
Ok I was able to find the related log. It said "Completed all updates" at the bottom. So I guess it went well.
 
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