SOLVED Update to cPanel 62.0.1 hanging on CloudLinux

Matt Sartori

Member
Feb 7, 2016
10
1
53
Indianapolis, IN USA
cPanel Access Level
Root Administrator
I'm updating one of my servers to cPanel 62.0.1 and it looks like it's hanging on the "Checking CloudLinux installation." part.

The upgrade to that point took about 14 minutes. It's been hanging on this last part for about 43 minutes. Here's the last output from the log...

---
=> Log opened from cPanel Update (upcp) - Slave (717138) at Thu Jan 5 22:16:39 2017
[2017-01-05 22:16:39 -0500] Running /usr/local/cpanel/scripts/postupcp
---

I'm also attaching a screenshot of what I'm seeing.

Thanks for your help.
 

Attachments

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Hello Matt,

It looks like we investigated this issue via a support ticket and determined the update completed successfully. It looks like the update output in the WHM browser session may have been temporarily interrupted, leading to the lack of additional log output. Let us know if you encounter any additional issues.

Thank you.