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SOLVED Update to cPanel 62.0.1 hanging on CloudLinux

Discussion in 'General Discussion' started by Matt Sartori, Jan 5, 2017.

  1. Matt Sartori

    Matt Sartori Member

    Feb 7, 2016
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    Indianapolis, IN USA
    cPanel Access Level:
    Root Administrator
    I'm updating one of my servers to cPanel 62.0.1 and it looks like it's hanging on the "Checking CloudLinux installation." part.

    The upgrade to that point took about 14 minutes. It's been hanging on this last part for about 43 minutes. Here's the last output from the log...

    => Log opened from cPanel Update (upcp) - Slave (717138) at Thu Jan 5 22:16:39 2017
    [2017-01-05 22:16:39 -0500] Running /usr/local/cpanel/scripts/postupcp

    I'm also attaching a screenshot of what I'm seeing.

    Thanks for your help.

    Attached Files:

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator
    Hello Matt,

    It looks like we investigated this issue via a support ticket and determined the update completed successfully. It looks like the update output in the WHM browser session may have been temporarily interrupted, leading to the lack of additional log output. Let us know if you encounter any additional issues.

    Thank you.
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