Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SOLVED update_db_cache errors during update to cPanel 62

Discussion in 'General Discussion' started by Nirjonadda, Jan 6, 2017.

Tags:
  1. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    560
    Likes Received:
    14
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    I am Getting email from Cron Daemon when doing update WHM 62.0 (build 1). Please let me know that Is this normal?

    Code:
    Cron <root@na> /usr/bin/test -x /usr/local/cpanel/scripts/update_db_cache && /usr/local/cpanel/scripts/update_db_cache


/usr/local/cpanel/bin/update_db_cache: error while loading shared libraries: /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/auto/DBD/Pg/Pg.so: cannot open shared object file: No such file or directory
     
    #1 Nirjonadda, Jan 6, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,782
    Likes Received:
    1,712
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    This file is provided by the following RPM:

    cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64

    Please run the following command to verify if it's installed:

    Code:
    rpm -qa|grep cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64
    If not, try running the following command and let us know of any errors:

    Code:
    /scripts/check_cpanel_rpms
    Thank you.
     
    #2 cPanelMichael, Jan 6, 2017
  3. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    560
    Likes Received:
    14
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    I think its installed.

    Code:
    [root@na ~]# rpm -qa|grep cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64
cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64
[root@na ~]#
    ScreenShot00246.png
     
    #3 Nirjonadda, Jan 6, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,782
    Likes Received:
    1,712
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    #4 cPanelMichael, Jan 6, 2017
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,782
    Likes Received:
    1,712
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello @Nirjonadda,

    Were you able to open a support ticket for this issue?

    Thank you.
     
    #5 cPanelMichael, Jan 20, 2017
  6. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    560
    Likes Received:
    14
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    No, I am not opened any ticket for this issue because i am not getting any problem with this issue. Do we still need open ticket for this issue?
     
    #6 Nirjonadda, Jan 20, 2017
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,782
    Likes Received:
    1,712
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    I'm happy to see the issue is no longer occurring. Let us know if you encounter any additional problems.

    Thank you.
     
    #7 cPanelMichael, Jan 20, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - update_db_cache errors during
  1. Rogerio

    SSL errors receiving emails from other servers

    Rogerio, Apr 23, 2018 at 12:53 PM, in forum: E-mail Discussions
    Replies:
    3
    Views:
    35
    cPanelLauren
    Apr 23, 2018 at 1:31 PM
  2. Nirjonadda

    The backup process completed, but 2 errors occurred

    Nirjonadda, Apr 19, 2018 at 4:01 PM, in forum: General Discussion
    Replies:
    5
    Views:
    38
    cPanelLauren
    Apr 20, 2018 at 10:15 AM
  3. Eric Wheeler

    cphulkd internal errors

    Eric Wheeler, Apr 11, 2018, in forum: Security
    Replies:
    7
    Views:
    82
    cPanelLauren
    Apr 17, 2018
  4. upsforum

    SOLVED dovecot errors

    upsforum, Apr 10, 2018, in forum: E-mail Discussions
    Replies:
    7
    Views:
    92
    cPanelLauren
    Apr 16, 2018
  5. matt1206

    ea-php71-7.1.16 causing 500 errors

    matt1206, Apr 5, 2018, in forum: EasyApache
    Replies:
    6
    Views:
    173
    cPanelLauren
    Apr 11, 2018

Share This Page