SOLVED update_db_cache errors during update to cPanel 62

Nirjonadda

Well-Known Member
May 8, 2013
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28
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cPanel Access Level
Root Administrator
I am Getting email from Cron Daemon when doing update WHM 62.0 (build 1). Please let me know that Is this normal?

Code:
Cron <[email protected]> /usr/bin/test -x /usr/local/cpanel/scripts/update_db_cache && /usr/local/cpanel/scripts/update_db_cache


/usr/local/cpanel/bin/update_db_cache: error while loading shared libraries: /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/auto/DBD/Pg/Pg.so: cannot open shared object file: No such file or directory
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
/usr/local/cpanel/bin/update_db_cache: error while loading shared libraries: /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/x86_64-linux-64int/auto/DBD/Pg/Pg.so: cannot open shared object file: No such file or directory
Hello,

This file is provided by the following RPM:

cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64

Please run the following command to verify if it's installed:

Code:
rpm -qa|grep cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64
If not, try running the following command and let us know of any errors:

Code:
/scripts/check_cpanel_rpms
Thank you.
 

Nirjonadda

Well-Known Member
May 8, 2013
752
28
78
cPanel Access Level
Root Administrator
Hello,

This file is provided by the following RPM:

cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64

Please run the following command to verify if it's installed:

Code:
rpm -qa|grep cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64
If not, try running the following command and let us know of any errors:

Code:
/scripts/check_cpanel_rpms
Thank you.
I think its installed.

Code:
[[email protected] ~]# rpm -qa|grep cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64
cpanel-perl-524-DBD-Pg-3.5.3-1.cp1162.x86_64
[[email protected] ~]#
ScreenShot00246.png
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Hello @Nirjonadda,

Were you able to open a support ticket for this issue?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
I'm happy to see the issue is no longer occurring. Let us know if you encounter any additional problems.

Thank you.