Updated Apache, now Urchin doesn't update

[GoWilkes]

I updated Apache to v3.2.0 build 4936, and now it appears that Urchin has stopped updating for all of my accounts.

I re-built Apache, with no impact. Has anyone else had this problem?

 

[thewebhosting]

Try "/scripts/runweblogs" script and see if it makes any difference.

 

[GoWilkes]

I ran the script, and received the following error:

[2010-01-04 05:34:56 -0500] WARNING: (7037-512-2832) Unable to retrieve local file listing

[2010-01-04 05:34:56 -0500] DETAIL: /usr/local/apache/domlogs/[mydomain.com] : Permission denied

[2010-01-04 05:34:56 -0500] Processing profile: [mydomain.com]

[2010-01-04 05:34:56 -0500] MESSAGE: (7065-323-1004) Log file does not contain any data

[2010-01-04 05:34:56 -0500] DETAIL: /usr/local/apache/domlogs/[mydomain.com]

[2010-01-04 05:34:56 -0500] Urchin 5.7.03 (redhat_ent3) finishing: 20100104 05:34:56


ERROR: (7018-516-312) Data request is out of range.
DETAIL: Resource temporarily unavailable


(I changed the actual domain to [mydomain.com], and remove a few lines that just showed the timestamp)


This occurs with all of the domains on the server, so it's not just isolated to the one. It looks like the program doesn't have permission to open the files located at /usr/local/apache/domlogs/. The files do exist; the one that I just ran this script for has a filesize of 0, but another has a filesize of 98kb. Permissions are at 640.

Any suggestions? Thanks again,

Jason

 

[thewebhosting]

Hi,

It seems that this error is related to Urchin. Please check if the logs files exists and not empty.

 

[trochia]

Greetings, I have also updated WHM/Apache as I needed to recompile PHP...and Urchin has stopped recording for me.

The /scripts/runweblogs command is for a single account-domain..

So somewhere...ther must be a way to get the cron running again for all accounts as things were please?

Thanks !!

 

[Bono_]

In new cpanel domlogs are owned by root:wheel and if urchin is running under same user as web server usually nobody:nobody it doesn't have permissions to see logs.

I changed domlogs directory to nobody:nobody and urchin 6.602 works fine.

cd /usr/local/apache
chown nobody:nobody domlogs

Another **** up by new version, I really needed that right before Christmas.

 

[trochia]

Thank you for the reply, just did the commands...

And this will do it?

Yup, I learned a long time ago not to update...but somehow I screwed up (or it took over) as all I wanted to do was recompile Apache to add MYSQLi

Somehow?...It took over..

Thanks again, and happy new year.

 

[Bono_]

It worked on my system, like I said problem is that new cpanel changed ownership of domlogs directory, it is no longer same as user running web server. So with that update it would break urchin's setup because when installing urchin setup asks you under what user webserver is rand.
It is not in any way related to your recompile of apache.

 

[trochia]

Thank you again..

Now? Well I know last year I could SSH in and check

urchinctl status

[/usr/local/urchin/bin]# ./urchinctl status >>/usr/local/urchin/bin = urchinctl

And it would report..

Now I am getting nothing? As

 

[Bono_]

Try to start it again: urchinctl start and see what happens. There is no reason it should stop working after you just changed domlogs ownership. That step would only fix errors while processing.

Do also: "ps aux |grep urchin"

While back I had also problem with cpanel and urchin that cpanel always slayed my scheduler but I guess that is not case here.
That is why I needed to install urchin to different location to fix that annoying issue.