Updating cPanel License... Just keeps getting Stuck!

[Spetsnaz]

root@server1 [~]# /usr/local/cpanel/cpkeyclt
Updating cPanel license...
It said that for over 1hour.

 

[cPanelMichael]

Hello

Please use the following command to verify proper functionality of outbound DNS requests:

# host auth.cpanel.net

The output should be similar to this:

[~]# host auth.cpanel.net
auth.cpanel.net has address 208.74.121.86
auth.cpanel.net has address 208.74.123.34
auth.cpanel.net has address 208.74.125.19
auth.cpanel.net has address 208.74.121.85

Please ensure you are using valid resolvers in /etc/resolv.conf if you receive timeout warnings when using the above command.

If the issue persists, please submit a ticket with us so we can investigate this issue:

Submit A Ticket

You can post the ticket number here so we can track the issue and report the solution to this thread.

Thank you.

 

[Spetsnaz]

root@server1 [~]# host auth.cpanel.net
auth.cpanel.net has address 208.74.121.86
auth.cpanel.net has address 208.74.123.34
auth.cpanel.net has address 208.74.125.19
auth.cpanel.net has address 208.74.121.85
root@server1 [~]#

- - - Updated - - -

It started working.

 

[Spetsnaz]

Now my problem is that WHM will not start after reboot

 

[sahostking]

I'm getting a similar issue with

An error was detected which prevented updatenow from completing normally.
Please review the enclosed log for further details

----------------------------------------------------------------------------------------------------

[20121117.004602] Detected version '11.32.3.23' from version file.
[20121117.004602] Target version set to '11.34.0.9'
[20121117.004602] Target version set to '11.32.5.13'
[20121117.004602] Need to upgrade to the LTS version before switching to another major version
[20121117.004602] Checking license
[20121117.004606] E Blocker found: No license file found. Your cPanel software will not function properly. updates will be blocked until you fix this.
[20121117.004606] ***** FATAL: An attempt to up/downgrade to 11.32.5.13 was blocked. Please review blockers.
[20121117.004606] E Detected events which require user notification during updatenow. Will send iContact the log


However if I check I can't find any licence issues even if I run the licence check. I've done this for days with this email being sent to me with the above error but everything looks fine. Weird one

 

[sahostking]

Ignore my statement found the cause.

Thanks

 

[postcd]

have similar issue. i have VPS. in /etc/sysconfig/network-scripts/ifcfg-venet0:0 i need to changed IP to my VPS primary IP. Then service iptables stop;service network restart;/usr/local/cpanel/cpkeyclt;service iptables start; also if running on VPS make sure all iptables modules are loaded.

 

[cPanelMichael]

have similar issue. i have VPS. in /etc/sysconfig/network-scripts/ifcfg-venet0:0 i need to changed IP to my VPS primary IP. Then service iptables stop;service network restart;/usr/local/cpanel/cpkeyclt;service iptables start; also if running on VPS make sure all iptables modules are loaded.

Remember that you have to ensure the IP addressed licensed for cPanel matches the IP address your server makes outgoing connections from. You can test this with a command such as:

lynx -dump http://www.cpanel.net/showip.cgi

Thank you.