Updating license error Setting locale failed

themraj

Registered
Jun 9, 2019
1
0
1
Chennai
cPanel Access Level
Website Owner
Hi,

This is Mohan from Chennai, Tamilnadu.

I have a problem with the verification process in cPanel, Can you help with that.

I try to verify the process using this command but I could not able to do. The process is not completed, it's showing Updating cPanel license... but not activating the cPanel.

/usr/local/cpanel/cpkeyclt

perl: warning: Setting locale failed.

perl: warning: Please check that your locale settings:

LANGUAGE = (unset),

LC_ALL = (unset),

LC_CTYPE = "UTF-8",

LANG = "en_US.UTF-8"

are supported and installed on your system.

perl: warning: Falling back to a fallback locale ("en_US.UTF-8").

Updating cPanel license...
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,263
313
Houston
Hello,


it looks like you opened ticket number 12540207 for this issue which is currently awaiting your response. I'd advise addressing the issue through the ticket further.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
4,871
601
273
cPanel Access Level
Root Administrator
@theret - this is usually an issue with the environment on the server itself and not cPanel. We have some details on how you can work around this problem here:


Can you try that and see if that gets things working?