Upgrade/Downgrade an Account - Output: ip n ()

Neoboffins

Member
Nov 23, 2005
7
0
151
Hi,

I doubt this is a problem, but I'm not sure. Well first off, I've been having problems with cPanel and disk quotas not showing correctly. This was fixed by ticking the checkbox Disable Disk Quota display caching. I've only told you that because I'm not sure if it's relevent to this proglram I'm having.

Anywho, when I create a new account, I receive an email telling me it's been created. The IP section is also fine.

eg,
Ip: 11.11.11.11 (n)

When, I upgrade an account, or downgrade the account, I also get sent another e-mail and the ip section is shown below:

Ip: n ()

This just may be a tiny glitch or so, as the accounts, and websites and even DNS records stay the same, but these are the only 2 problems I'm currently having, but I don't know if they could be related.

Versions:
WHM 10.8.0
cPanel 10.8.1-S31

Should I just ignore this (as everything works ok)?

Regards,
Steve.
 

webignition

Well-Known Member
Jan 22, 2005
1,876
0
166
The IP portion of emails I receive when creating accounts and upgrading/downgrading accounts is exactly as you describe.

Everything works fine for me and I expect that it may be due to a minor bug in the generation of upgrade/downgrade emails.

In short, the upgrade/downgrade email doesn't seem to be anything worth worrying about - the action completes successfully and it's only the email report that is not generated correctly.