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Upgrade Fail from 11.34 to 11.36 due to bind-devel unpacking

Discussion in 'Bind / DNS / Nameserver Issues' started by gowrann, Mar 26, 2013.

  1. gowrann

    gowrann Member

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    Hi,

    One of my servers is failing the cPanel upgrade to 11.36 - any thoughts on what to do -

    Code:
    [COLOR="#0000CD"][20130326.214903]   Detected version '11.34.1.12' from version file.
    [20130326.214903]   Target version set to '11.36.0.18'
    [20130326.214903]   Checking license
    [20130326.214903]   License file check complete
    [20130326.214903]   Checking that the RPM DB is OK...
    [20130326.214904]   glibc-2.5-107
    [20130326.214904]   glibc-2.5-107
    [20130326.214904]   OK: RPM DB is responding to queries
    [20130326.214904]   Testing if rpm_is_working RPM is installed
    [20130326.214904]   package rpm_is_working is not installed
    [20130326.214904]   Testing if it's possible to install a simple RPM
    [20130326.214904]   Preparing...                ##################################################
    [20130326.214904]   rpm_is_working              ##################################################
    [20130326.214905]   Switching to version '11.36.0.18' of updatenow to perform sync.
    [20130326.214913]   Loaded plugins: fastestmirror
    [20130326.214913]   Loading mirror speeds from cached hostfile
    [20130326.214914]    * base: dist1.800hosting.com
    [20130326.214914]    * extras: mirror.anl.gov
    [20130326.214914]    * rpmforge: mirror.teklinks.com
    [20130326.214914]    * updates: centos.icyboards.com
    [20130326.214917]   Excluding Packages in global exclude list
    [20130326.214920]   Finished
    [20130326.214920]   Setting up Install Process
    [20130326.214921]   Resolving Dependencies
    [20130326.214921]   --> Running transaction check
    [20130326.214921]   ---> Package bind-devel.i386 30:9.3.6-20.P1.el5_8.6 set to be updated
    [20130326.214921]   ---> Package bind-devel.x86_64 30:9.3.6-20.P1.el5_8.6 set to be updated
    [20130326.214922]   --> Finished Dependency Resolution
    [20130326.214922]   
    [20130326.214922]   Dependencies Resolved
    [20130326.214922]   
    [20130326.214922]   ================================================================================
    [20130326.214922]    Package          Arch         Version                      Repository     Size
    [20130326.214922]   ================================================================================
    [20130326.214922]   Installing:
    [20130326.214922]    bind-devel       i386         30:9.3.6-20.P1.el5_8.6       updates       2.8 M
    [20130326.214922]    bind-devel       x86_64       30:9.3.6-20.P1.el5_8.6       updates       2.8 M
    [20130326.214922]   
    [20130326.214922]   Transaction Summary
    [20130326.214922]   ================================================================================
    [20130326.214922]   Install       2 Package(s)
    [20130326.214922]   Upgrade       0 Package(s)
    [20130326.214922]   
    [20130326.214922]   Total download size: 5.6 M
    [20130326.214922]   Downloading Packages:
    [20130326.214923]   --------------------------------------------------------------------------------
    [20130326.214923]   Total                                           6.2 MB/s | 5.6 MB     00:00     
    [20130326.214923]   Running rpm_check_debug
    [20130326.214923]   Running Transaction Test
    [20130326.214923]   Finished Transaction Test
    [20130326.214923]   Transaction Test Succeeded
    [20130326.214923]   Running Transaction
    [20130326.214924]   
    [20130326.214924]   Installing     : bind-devel                                               1/2Error unpacking rpm package 30:bind-devel-9.3.6-20.P1.el5_8.6.x86_64
    [20130326.214924]    
    [20130326.214924]   error: unpacking of archive failed on file /usr/share/man/man3/lwres.3.gz: cpio: rename
    [20130326.214924]   
    [20130326.214924]   Installing     : bind-devel                                               2/2Error unpacking rpm package 30:bind-devel-9.3.6-20.P1.el5_8.6.i386
    [20130326.214924]    
    [20130326.214924]   error: unpacking of archive failed on file /usr/share/man/man3/lwres.3.gz: cpio: rename
    [20130326.214924]   
    [20130326.214924]   Failed:
    [20130326.214924]     bind-devel.i386 30:9.3.6-20.P1.el5_8.6                                        
    [20130326.214924]     bind-devel.x86_64 30:9.3.6-20.P1.el5_8.6                                      
    [20130326.214924]   
    [20130326.214924]   Complete!
    [20130326.214924]   Prelinking is disabled.
    [20130326.214925] E Sysup: Needed system RPMs were not installed: bind-devel
    [20130326.214925] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.
    [20130326.214925]   The Administrator will be notified to review this output when this script completes
    [20130326.214925] E Detected events which require user notification during updatenow. Will send iContact the log
    [/COLOR]
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It appears your system is unable to update the "bind-devel" package. Try doing this manually:

    Code:
    # yum update bind-devel
    Do you receive the same error message reported by cPanel? If so, check the status of this file. EX:

    Code:
    # lsattr /usr/share/man/man3/lwres.3.gz
    # stat /usr/share/man/man3/lwres.3.gz
    
    Do you notice any abnormal permission or ownership values?

    Thank you.
     
  3. gowrann

    gowrann Member

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    Hi Michael - when I do a manual yum it sees the package bind-devel as available but does not install...

    Code:
    
    root@sma [~]# yum update bind-devel
    Loaded plugins: fastestmirror
    Loading mirror speeds from cached hostfile
     * base: dist1.800hosting.com
     * extras: centos.icyboards.com
     * rpmforge: mirror.us.leaseweb.net
     * updates: mirror.raystedman.net
    base                                                                                                                          | 1.1 kB     00:00     
    extras                                                                                                                        | 2.1 kB     00:00     
    hgdedi                                                                                                                        | 1.2 kB     00:00     
    rpmforge                                                                                                                      | 1.9 kB     00:00     
    s3tools                                                                                                                       | 1.3 kB     00:00     
    updates                                                                                                                       | 1.9 kB     00:00     
    Excluding Packages in global exclude list
    Finished
    Setting up Update Process
    Package(s) bind-devel available, but not installed.
    No Packages marked for Update
    And here is the output for lsattr and stat on the file 'lwres.3.gz

    Code:
    # lsattr /usr/share/man/man3/lwres.3.gz
    root@sma [~]# lsattr /usr/share/man/man3/lwres.3.gz
    ------------- /usr/share/man/man3/lwres.3.gz/content.lng
    ------------- /usr/share/man/man3/lwres.3.gz/info.lng
    ------------- /usr/share/man/man3/lwres.3.gz/site.lng
    
    # stat /usr/share/man/man3/lwres.3.gz
    
    root@sma [~]# stat /usr/share/man/man3/lwres.3.gz
      File: `/usr/share/man/man3/lwres.3.gz'
      Size: 4096      	Blocks: 8          IO Block: 4096   directory
    Device: 18h/24d	Inode: 107728769   Links: 2
    Access: (0755/drwxr-xr-x)  Uid: (    0/    root)   Gid: (    0/    root)
    Access: 2011-03-23 14:25:07.000000000 -0500
    Modify: 2011-04-06 12:28:30.000000000 -0500
    Change: 2011-04-06 12:28:30.000000000 -0500
    
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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  5. dilitalo

    dilitalo Member

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    I have the same exact issue. How was this issue resolved in the ticket. Please post solution, it would be much appreciated.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    We found that "/usr/share/man/man3/lwres.3.gz" was created as a directory. The solution was to move this directory out of the way, and run the following command:

    Code:
    # yum install bind-devel
    Thank you.
     
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