upgrade failed ftpquotacheck timeout 3600 seconds

Operating System & Version
cent os 7.9 2009 kvm
cPanel & WHM Version
102.0.15

dandumit

Member
May 5, 2021
9
0
1
Bucharest
cPanel Access Level
Website Owner
hello,
Upgrade script fails for several times due to

[2022-05-15 01:28:44 +0300] [/usr/local/cpanel/scripts/ftpquotacheck] dandumit : [email protected] (/home2/dandumit/public_html)...
[2022-05-15 01:28:44 +0300] E [/usr/local/cpanel/scripts/ftpquotacheck] The “/usr/local/cpanel/scripts/ftpquotacheck” command (process 7980) ended prematurely because it received the “TERM” (15) signal. The system aborted the subprocess because it reached the timeout of 3,600 seconds.
[2022-05-15 01:28:44 +0300] The Administrator will be notified to review this output when this script completes
[2022-05-15 01:28:44 +0300] - Finished command `/usr/local/cpanel/scripts/ftpquotacheck` in 3600.161 seconds

on that account there is no quota. What should I do to solve this ?

thank you,
Daniel
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
10,360
1,629
363
cPanel Access Level
Root Administrator
Hey there! If you manually execute "/usr/local/cpanel/scripts/ftpquotacheck" do you get the same error?

You can also set the WHM >> Tweak Settings >> "Interval, in days, between rebuilds of the FTP quota and disk usage data (applies to Pure-FTPd only) (Minimum: 1; Maximum: 365,000)" to a very high value to essentially keep that from never running on the system.