upgrade failed ftpquotacheck timeout 3600 seconds

[dandumit]

hello,
Upgrade script fails for several times due to

[2022-05-15 01:28:44 +0300] [/usr/local/cpanel/scripts/ftpquotacheck] dandumit : [email protected] (/home2/dandumit/public_html)...
[2022-05-15 01:28:44 +0300] E [/usr/local/cpanel/scripts/ftpquotacheck] The “/usr/local/cpanel/scripts/ftpquotacheck” command (process 7980) ended prematurely because it received the “TERM” (15) signal. The system aborted the subprocess because it reached the timeout of 3,600 seconds.
[2022-05-15 01:28:44 +0300] The Administrator will be notified to review this output when this script completes
[2022-05-15 01:28:44 +0300] - Finished command `/usr/local/cpanel/scripts/ftpquotacheck` in 3600.161 seconds

on that account there is no quota. What should I do to solve this ?

thank you,
Daniel

 

[cPRex]

Hey there! If you manually execute "/usr/local/cpanel/scripts/ftpquotacheck" do you get the same error?

You can also set the WHM >> Tweak Settings >> "Interval, in days, between rebuilds of the FTP quota and disk usage data (applies to Pure-FTPd only) (Minimum: 1; Maximum: 365,000)" to a very high value to essentially keep that from never running on the system.

 

[dandumit]

thank you ! @cPRex.
I have run that command and tooked under 1 second. It seems that process was completed.

How do I trigger again the upgrade process ?

Thank you,
Daniel

 

[cPRex]

You can just run "/scripts/upcp --force" to force an update at any time. Let me know if it runs well this time!