hi there,
other than blockers (mysql version etc) what are possible reasons for CAN NOT upgrade from WHM 11.38.2 (build 7) 11.40 ?
we have 15 cpanel servers in our company, but one of them cant be upgraded via whm nor ssh even -force options not useful atm.
this is our server upgrade log:
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if this is wrong place to post, please forrgive me.
other than blockers (mysql version etc) what are possible reasons for CAN NOT upgrade from WHM 11.38.2 (build 7) 11.40 ?
we have 15 cpanel servers in our company, but one of them cant be upgraded via whm nor ssh even -force options not useful atm.
this is our server upgrade log:
Code:
[20131120.113711] 0% complete [20131120.113711] Detected cron=0 (env var CPANEL_IS_CRON was present before this process started.) [20131120.113711] 1% complete ----------------------------------------------------------------------------------------------------
=> Log opened from /scripts/upcp at Wed Nov 20 11:37:11 2013
[20131120.113711] Detected cron=0 (env var CPANEL_IS_CRON was present before this process started.)
=> Log closed Wed Nov 20 11:37:11 2013
[20131120.113711] Running Standardized hooks
[20131120.113711] mtime on upcp is 1370899282 (Tue Jun 11 00:21:22 2013)
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/updatenow at Wed Nov 20 11:37:12 2013
[20131120.113712] Detected version '11.38.2.7' from version file.
[20131120.113712] Using mirror '209.188.92.54' for host 'httpupdate.cpanel.net'.
[20131120.113713] Target version set to '11.40.0.24'
[20131120.113713] Target version set to '11.38.2.12'
[20131120.113713] Need to upgrade to the LTS version before switching to another major version
[20131120.113713] Switching to 11.38.2.12 to determine if we can reach that version without failure.
[20131120.113713] Retrieving and staging /cpanelsync/11.38.2.12/cpanel/scripts/updatenow.static.bz2
[20131120.113713] Using mirror '94.75.231.77' for host 'httpupdate.cpanel.net'.
[20131120.113715] Set permissions on /usr/local/cpanel/scripts/updatenow.static-cpanelsync to 0700
=> Log closed Wed Nov 20 11:37:15 2013
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/updatenow.static-cpanelsync at Wed Nov 20 11:37:16 2013
[20131120.113716] Detected version '11.38.2.7' from version file.
[20131120.113716] Using mirror '94.75.231.77' for host 'httpupdate.cpanel.net'.
[20131120.113716] Target version set to '11.40.0.24'
[20131120.113716] Target version set to '11.38.2.12'
[20131120.113716] Checking license
[20131120.113706] License file check complete
[20131120.113706] Checking that the RPM DB is OK...
[20131120.113706] glibc-2.12-1.107.el6_4.4.x86_64
[20131120.113706] glibc-2.12-1.107.el6_4.4.i686
[20131120.113706] OK: RPM DB is responding to queries
[20131120.113706] Testing if rpm_is_working RPM is installed
[20131120.113706] package rpm_is_working is not installed
[20131120.113706] Testing if it's possible to install a simple RPM
[20131120.113706] Preparing... ##################################################
[20131120.113706] rpm_is_working ##################################################
[20131120.113707] Switching to version '11.38.2.12' of updatenow to perform sync.
=> Log closed Wed Nov 20 11:37:07 2013
[20131120.113707] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1384940231.log` failed, exited with code 25 (signal = 0)
=> Log closed Wed Nov 20 11:37:07 2013
Upgrade Complete
if this is wrong place to post, please forrgive me.