Upgraded to Current cPanel, ran easyapache, apache will not restart

[TogaDave]

I'm getting ready to start a trouble ticket on this, but since it's 11:30pm EST I was hoping someone else here could help. I'm in deep s**t over here.

I upgraded to cPanel current and ran /scripts/easypache and chose option 4 as I always do, but now apache httpd will not restart. I tried running easyapache again in case there was a glitch, but still no luck.

The box has been down for over 2 hours now and I have some impatient customers breathing down my neck.

Can any please help?
Thank you!
Dave

 

[gundamz]

Try other option instead of option 4

option 1 should get your apache up.

 

[eth00]

after 1 fixes it then you can try option 4 again. You might also try running "service httpd start" to see if you can get some error.

 

[TogaDave]

Thank you VERY MUCH for your quick replies and for trying to help, I'm sure you guys know how stressful it is when your box is down.

Fortunately I didn't have to try your solutions, but I will definitely remember them in case this ever happens again.

Right after I posted my problem, a tech at my upstream data center discovered that httpd.conf was somehow corrupted during /scripts/easyapache and he was able to correct it.

Whew!

 

[eth00]

That was one reason I suggested starting it manually from console. Many times you will get an error that comes from something wrong in the httpd.conf.

Glad that your server is back up

 

[TogaDave]

Guess I spoke too soon, now I'm gettin 500 Internal Server Error on all customer cPanel's... time to search the support forums some more I guess...