Upgrades Stuck on Phar

[grayloon]

I've upgraded four different cPanel servers in the last 24 hours from PHP 5.3.23 to 5.3.24. Each of them stalled on phar. I had to kill the EasyApache processes and start the builds again. Some servers are running CentOS 5 - others are running CentOS 6. The only thing that changed between the last working build and the failed build was the PHP version. The last output in the build window was:

Generating phar.php
Generating phar.phar

 

[KurtN.]

Hi grayloon,

I would encourage you to contact support. However, what is the relevant logging output from your build located in the /usr/local/cpanel/logs/easy/apache directory?

 

[grayloon]

Here's what appeared in the log. It looks like the build continued after the output window froze...

Generating phar.php
Generating phar.phar
PEAR package PHP_Archive not installed: generated phar will require PHP's phar extension be enabled.
directorygraphiterator.inc
pharcommand.inc
clicommand.inc
directorytreeiterator.inc
invertedregexiterator.inc
phar.inc

Build complete.
Don't forget to run 'make test'.

        -- End step 'make php for apache and cli' --

 

[Xpert-Servers]

Mines doing this and appears to be stuck completely. I opened ticket (4114861)

 

[cPanelMichael]

Hello

We do have an internal case open (#68845) related to EasyApache hanging when generating the "phar.phar" file. It's only been reproduced with Web Host Manager using Chrome with Windows 8. Feel free to reply here or open a ticket if you are experiencing this issue on another environment or when using the command line.

Thank you.

 

[grayloon]

I just tried upgrading PHP from 5.3.24 to 5.3.25, and it hung on Phar again. I'm using Chrome with MacOS X Mountain Lion. I ran the build a second time, and it worked.

 

[cPanelMichael]

I just tried upgrading PHP from 5.3.24 to 5.3.25, and it hung on Phar again. I'm using Chrome with MacOS X Mountain Lion. I ran the build a second time, and it worked.

Feel free to go ahead and open a support ticket if you experience this issue again so we can try reproducing it.

Thank you.

 

[Humza]

Same problem here, running from Firefox 17 (or whatever it's at now) on CentOS 6.4 with GNOME (yes, off another server).

Going to ticket it now.

 

[cPanelMichael]

Going to ticket it now.

Remember to post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[Alekperos]

Hi Dear cPanel team,

I'm currently having the same problem. ticket is raised - 4379881

Regards

 

[cPanelMichael]

Hi Dear cPanel team,

I'm currently having the same problem. ticket is raised - 4379881

Regards

It looks like you closed this ticket before we were able to investigate the issue.

 

[stingerman]

Hello

We do have an internal case open (#68845) related to EasyApache hanging when generating the "phar.phar" file. It's only been reproduced with Web Host Manager using Chrome with Windows 8. Feel free to reply here or open a ticket if you are experiencing this issue on another environment or when using the command line.

Thank you.

Same exact problem. Is there a fix?

 

[cPanelMichael]

Same exact problem. Is there a fix?

There is no update to report on this case. Feel free to go ahead and open a support ticket if you experience this issue so we can try reproducing it. Remember to post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[hsteckylf]

I am having this same issue updating Apache from 2.2.x to 2.4.x running on Windows 7 x64 Pro, Chrome 32.0.1700.107 m.

 

[hsteckylf]

Forgot to mention, Ticket 4550331.

 

[cPanelMichael]

I am having this same issue updating Apache from 2.2.x to 2.4.x running on Windows 7 x64 Pro, Chrome 32.0.1700.107 m.

To update, the issue was not reproducible on a test environment, and additional EasyApache builds are not hanging. The customer is planning to force kill the process that is hanging from the initial EasyApache build that failed.

Thank you.

 

[asep]

Hi,

I have same problem. Stuck on phar

--2014-02-16 15:43:30--  http://pear.php.net/install-pear-nozlib.phar]Source of ', htmlspecialchars($_GET['viewsource']), '
Resolving pear.php.net... 5.77.39.20
Connecting to pear.php.net|5.77.39.20|:80... connected.

no progress...

 

[cPanelMichael]

Could you open a support ticket and reference internal case 68845? We can investigate and tag that internal case with your ticket number if it's determined to be related.

Thank you.