Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Upload always stuck on 99%

Discussion in 'General Discussion' started by rhe6a, Sep 13, 2017.

Tags:
  1. rhe6a

    rhe6a Registered

    Joined:
    Apr 25, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hello,

    I have 7 VPS CENTOS 6.9 virtuozzo and all have the same setting...
    and all have the same problem with uploading issue, i dont know what is wrong with it... its my server configuration or security issue... all upload process always stuck on 99% and never sucess. its happen in few weeks.

    and I am using this plugins on my server:
    CSF, MODSec, ClamAV, RKHunter, Maldetect, ENGINTRON or ntPHPselector

    is there any suggest what i should do and start from ?

    Thanks for advice
     

    Attached Files:

  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,220
    Likes Received:
    1,376
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Do you notice any output to /usr/local/cpanel/logs/error_log when uploading a file?

    Thank you.
     
  3. rhe6a

    rhe6a Registered

    Joined:
    Apr 25, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I check it and found 2 lines related to my upload activity

    [2017-09-15 09:33:46 +0700] info [cpaneld] Request Timeout: "POST /cpsess8783553275/execute/Fileman/upload_files HTTP/1.1" 408 Your request could not be processed during the allowed timeframe.
    [2017-09-15 09:48:31 +0700] info [cpaneld] User , userpro.zip upload failed due to EOF.

    seems its stuck and freeze, but it's work for small size files

    no idea whats wrong... maybe from ClamAV, rkhunter or other files scaner monitor or from upload size limitation

    any suggest ?
     

    Attached Files:

    #3 rhe6a, Sep 14, 2017
    Last edited: Sep 14, 2017
  4. rhe6a

    rhe6a Registered

    Joined:
    Apr 25, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    around the world with millions cpanel users... it's only me who get this error ?
    its make me frustrating who make me cant import my backup with file manager and phpmyadmin...

    any help from the expert will be appreciated
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,220
    Likes Received:
    1,376
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
  6. rhe6a

    rhe6a Registered

    Joined:
    Apr 25, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    SOLVED...

    I just change permission for this both directory
    chmod 1777 /tmp
    chmod 1770 /var/cpanel/secdatadir
    and everything is back to normal now

    Thanks
     
Loading...

Share This Page