The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Upload file as root user 404

Discussion in 'General Discussion' started by MrNiles, Feb 26, 2017.

Tags:
  1. MrNiles

    MrNiles Registered

    Joined:
    Feb 26, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Norwich, UK
    cPanel Access Level:
    Root Administrator
    Hi there

    I'm using SFTP to access the root directory on a new server which I own. If I upload a file to a public_html folder for one of the accounts then the file doesn't appear in the browser. For example if it's the index.html then it'll return a 404 error. However, if I upload the same file using standard ftp as the account owner then the site will function properly.

    In the ftp client the file will show the owner as either 'root' or 'user' but the permissions will stay at 644.

    Can someone tell me what I'm doing wrong and why the files uploaded as root aren't being found?

    Thank you all for your time.

    J
     
    #1 MrNiles, Feb 26, 2017
  2. sktest123

    sktest123 Well-Known Member

    Joined:
    Jan 31, 2017
    Messages:
    69
    Likes Received:
    3
    Trophy Points:
    8
    Location:
    kochin
    cPanel Access Level:
    Root Administrator
    Check the ownership of files in both cases after uploading.
     
    #2 sktest123, Feb 26, 2017
  3. MrNiles

    MrNiles Registered

    Joined:
    Feb 26, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Norwich, UK
    cPanel Access Level:
    Root Administrator
    The ownership reflects the identity of the uploader; 'root' for root and 'accountname' when using normal ftp. Will that be it? If so is there any way to work around it and still use root ftp?
     
    #3 MrNiles, Feb 26, 2017
  4. vacancy

    vacancy Well-Known Member

    Joined:
    Sep 20, 2012
    Messages:
    122
    Likes Received:
    11
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    You can use apache cgi mode.

    In the suphp mode, file ownership must be the same as the account.
     
    #4 vacancy, Feb 26, 2017
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,064
    Likes Received:
    1,288
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    You'll need to update the ownership of the files you upload as "root" to the account username. You can do this via the "chown" command via SSH. Or, simply login via SFTP as the account username to avoid this issue.

    Thanks!
     
    #5 cPanelMichael, Feb 27, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - Upload file root
  1. sarwhost

    The uploaded file could not be moved

    sarwhost, Aug 12, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    119
    sarwhost
    Aug 19, 2017 at 2:29 PM
  2. luigidelgado

    After installing FCGI, unable to upload files with owner:owner and 777

    luigidelgado, May 5, 2017, in forum: EasyApache
    Replies:
    5
    Views:
    231
    cPanelMichael
    May 8, 2017
  3. WorkinOnIt

    Incorrect upload File permissions 664

    WorkinOnIt, May 1, 2017, in forum: General Discussion
    Replies:
    16
    Views:
    389
    WorkinOnIt
    May 12, 2017
  4. Luana Premoli

    [Upload limit] Restore a Full Backup/cpmove File

    Luana Premoli, Apr 5, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    277
    cPanelMichael
    Apr 5, 2017
  5. Rhoose44

    SOLVED Linking to Uploaded File Question

    Rhoose44, Feb 21, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    181
    Infopro
    Feb 21, 2017

Share This Page