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uploading site to cPanel

Discussion in 'General Discussion' started by BBFS951, Nov 18, 2015.

  1. BBFS951

    BBFS951 Registered

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    Hi there
    Complete novice to cPanel here. I'm used to drag and drop, zero coding so may have made a terrible mistake changing to cPanel.

    I can not upload my site and any help you can give would be much appreciated. I've designed the site using serif webplus8, tried to publish using the fpt. address etc found on my cPanel but I get nothing. I know I am doing something wrong but have no idea what.

    I've read through a few other threads and none have provided a solution. Followed the online tutorial from serif to the letter, but nadda. From cPanel, file manager, home.public.html folder I can find the .wpp files but that's as far as I get.

    Really sorry to bug you guys - any ideas? An an idiots guide would be so helpful about now!
    Thanks
    S
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    You might do better to ask your question about how to use that software, on that software's website.
    Your website normally goes in the public_html/ directory of your cPanel account.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you elaborate on the specific error message you are receiving? Have you reported this issue to your web hosting provider?

    Thank you.
     
  4. auroramoon

    auroramoon Registered

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    Hi:

    I am a graphic and web designer and fairly new to cPanel. My client asked me to create a completely new design for his existing website. I am attempting to replace the old one with the new one I created. I have created and downloaded the backup files. I am now trying to replace the old files with the new files, and have gotten as far as clicking the "Upload" icon on the File Manager>Web Root html page . Nothing happens, and I get an error message saying: A fatal error or timeout occurred while processing this directive. In the details under this message it says:

    Code:
    Template::Exception:
       [TYPE]=[file]
       [INFO]=[_calendar.tmpl: not found]
       [TEXT]=[]
    at cpanel.pl line 1148.
       main::cptt_exectag("<?cptt _calendar.tmpl ?>") called at cpanel.pl line 4300
       main::dotag_finished_headers(0) called at cpanel.pl line 4113
       main::cpanel_parseblock("<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN"...) called at cpanel.pl line 4027
       main::y(GLOB(0x4e89c28)) called at cpanel.pl line 5396
       main::run_standard_mode() called at cpanel.pl line 831
    

    upload_2015-11-25_16-19-52.png

    Any idea what this means and why it's happening?

    Thanks!

    auroramoon
     
    #4 auroramoon, Nov 25, 2015
    Last edited by a moderator: Nov 25, 2015
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You will need to report this issue to your web hosting provider, as it's not an error message you can troubleshoot without root access to the server. Otherwise, you can use FTP to upload files via FTP clients such as FileZilla.

    Thank you.
     
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