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uploads not working.

Discussion in 'General Discussion' started by pacificw, Oct 19, 2007.

  1. pacificw

    pacificw Well-Known Member

    Aug 26, 2007
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    need help again please folks.

    I did my normal updates for cPanel last night and needed to do a bit of modifying to
    my SMF forum (installed through Fantastico) and since upgrading cpanel software, I
    no longer can upload a theme to my forum. I also updated Apache using EA3. I'm
    running both PHP 4 & PHP 5. I'm thinking it's a setting in PHP perhaps that got changed, but I'm not sure.

    Anyone have any ideas? Or should I post this on fantastico's site also?

    side note: I can upload the theme manually through FTP but not through the SMF theme upload area.


    #1 pacificw, Oct 19, 2007
    Last edited: Oct 19, 2007
  2. mtindor

    mtindor Well-Known Member

    Sep 14, 2004
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    inside a catfish
    cPanel Access Level:
    Root Administrator
    You should try an upload, note the specific error that occurs when you try to upload. Then you should immediately check your /usr/local/apache/logs/error_log, /usr/local/apache/logs/suphp.log, and /usr/local/apache/domlogs/<yourdomainname> log files and check for errors relating to that. Then paste those errors.

    My guess is that it is going to be either a directory permission problem (probably not, but could be) or a PHP setting in your php.ini file (if your running PHP4 on that site, the PHP.INI is in /usr/php4/lib/php.ini - if you're running PHP5 on that site, the PHP.INI file is /usr/local/lib/php.ini (or /usr/local/Zend/etc/php.ini if you are running Zend).

    There are settings in PHP.INI that might cause this, such as:
    file_uploads = on (can be on or off)
    upload_max_filesize = 2M (could be your theme is larger than the allowed upload size)

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