Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Urchin 6 issues

Discussion in 'General Discussion' started by djoseph74, Jun 14, 2010.

  1. djoseph74

    djoseph74 Registered

    Joined:
    Jun 14, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    Hi,

    Urchin 6, Couple things...

    1. The master & slave schedulers keep stopping. I've read that you should disable the automatic cpanel updates, and have done so. This is still happening. I was able to finally get the permissions set on the logs and push a run of the stats update, however, after that the schedulers stopped. Am I missing something on this? Or is this ok? I did run the /scripts/runweblogs script, does that stop the Urchin stuff? Maybe I'm missing how it operates?

    2. When I click on Urchin inside of cPanel, it goes to a blank screen. No errors or anything.

    Any help would be greatly appreciated.

    -Dan Joseph
     
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Joined:
    Nov 5, 2008
    Messages:
    2,544
    Likes Received:
    9
    Trophy Points:
    268
    Location:
    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    I am not aware of Urchin 6 offering integration into cPanel like that of Urchin 5; to the best of my knowledge the older version, Urchin 5, can be used without issue.

    While researching the issue specific to Urchin 6 I found a reference that mentions renaming an Urchin binary, I presume so that it would not be detected by cPanel, but this may or may not be desirable depending on your needs.

    Please understand and be aware that I cannot guarantee if the method will work or if it may have any unintended side effects, but if you want to try the procedure it is described here: Urchin [v6] Randomly Shuts Off with SIGTERM | Urchin Software Tools
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. djoseph74

    djoseph74 Registered

    Joined:
    Jun 14, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    51
    Hey Don,

    I just got an e-mail from your support guy Keith confirming this as well. I moved the folder away from /usr/local/urchin as suggested and its been running smooth for the last few minutes, and its not in WHM. Good news there.

    Thanks for your reply!

    -Dan Joseph
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice