Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Urchin Errors

Discussion in 'General Discussion' started by Jeewhizz, Apr 1, 2004.

  1. Jeewhizz

    Jeewhizz Well-Known Member

    Joined:
    Mar 12, 2003
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    156
    Location:
    London, England
    Having a problem with urchin on a new server.

    Installed it two days ago and left server to process lgos etc etc and when i try to get urchin in a user's cpanel, i get this:

    Unable to get profile id from configuration database

    ANyone got any idea?

    Runing urchin 5.x on WHM 9.1.0 cPanel 9.1.0-R85
    RedHat Enterprise 3 - WHM X v2.1.2

    Thanks

    Jee
     
    #1 Jeewhizz, Apr 1, 2004
  2. dandanfireman

    dandanfireman Well-Known Member
    PartnerNOC

    Joined:
    May 31, 2002
    Messages:
    117
    Likes Received:
    0
    Trophy Points:
    316
    I have seen this on numerous servers including redhat 7.3 and freebsd 5.2.1. It appears cpanel is failing to create the urchin profiles. You will need to manually create the profile ids if you want it to work now. Hopefully they will get it working again....but to be honest, the road from cpanel to urchin has been quite rocky so far.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 dandanfireman, Apr 1, 2004
  3. nickn

    nickn Well-Known Member
    PartnerNOC

    Joined:
    Jun 15, 2003
    Messages:
    619
    Likes Received:
    1
    Trophy Points:
    168
    I'm not positive, but there's been a lot of Urchin Improvements in the edge releases. Should definitely help :)

    Don't upgrade to edge, but look forward to it being in release...
     
    #3 nickn, Apr 1, 2004
  4. gordita

    gordita Well-Known Member

    Joined:
    Aug 14, 2001
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    316
    Bummer... I know I'm using Urchin just fine. But I'm not processing the logs through the Urchin admin interface. I just let cPanel do it and then access it through cPanel's urchin.cgi script and it seems to work fine.
     
    #4 gordita, Apr 1, 2004
  5. servmin

    servmin Member

    Joined:
    Mar 23, 2004
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    151
    How do you mannually create the profile ids so Cpanel recognizes them?

    I setup a profile in Urchin but how do I link that up with the "Urchin stats" link in Cpanel?
     
    #5 servmin, Apr 10, 2004
  6. Olate

    Olate Active Member

    Joined:
    Aug 1, 2003
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    156
    Yes, how?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Olate, Apr 18, 2004
  7. carlos

    carlos Registered

    Joined:
    Apr 7, 2003
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    151
    how to manualy create the profiles??

    carlos
     
    #7 carlos, May 3, 2004
  8. Elikster

    Elikster Well-Known Member

    Joined:
    Feb 8, 2003
    Messages:
    119
    Likes Received:
    1
    Trophy Points:
    168
    Profile Problem

    How does someone go around fixing this problem? I got this problem crop up today and from reviews of the posts, I don't see the answers I was looking for.
     
    #8 Elikster, Jun 7, 2004
(You must log in or sign up to post here.)
Loading...
Similar Threads - Urchin Errors
  1. Caleb Anderson

    SOLVED Upgrade EA3 to EA4 Errors

    Caleb Anderson, Jul 24, 2018, in forum: EasyApache
    Replies:
    7
    Views:
    135
    cPanelMichael
    Aug 1, 2018
  2. dr_lucas

    The backup process completed, but 30 errors occurred.

    dr_lucas, Jul 16, 2018, in forum: Data Protection
    Replies:
    3
    Views:
    92
    cPanelLauren
    Jul 23, 2018
  3. kabatak

    SOLVED Backup transport errors. Transfer aborted. No space left on device?

    kabatak, Jul 14, 2018, in forum: Data Protection
    Replies:
    8
    Views:
    140
    cPanelLauren
    Jul 17, 2018
  4. ServerBiz

    AutoSSL / 404 errors

    ServerBiz, Jul 5, 2018, in forum: Security
    Replies:
    4
    Views:
    178
    ServerBiz
    Jul 6, 2018
  5. bloom360

    SOLVED PHP-FPM not logging errors?

    bloom360, Jun 29, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    95
    cPanelMichael
    Jun 29, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice