Urchin on cPanel, cant see stats!

We are looking at installing Urchin in cpanel to.
Have you got it to work right ?
Any pointers would be appreaciated

Thanks

 

I tried Urchin several times over the past few years on Cpanel, but could never get it to work correctly. Maybe it was just me, but I found it to not work well on Cpanel for some reason. I stopped using it.

 

Anyone have any luck on this issue? I'm getting the same thing, and cPanel support won't touch it.

 

I've seen cPanel tech support try to help out with 3rd party issues, but it's not really their responsibility. I would imagine the have their hands full supporting their own code

Maybe this might help: http://www.google.com/support/urchin45/bin/topic.py?topic=7362

Sad that Google bought Urchin, yet they don't support it unless you pay for a support contract.

http://www.google.com/analytics/support_overview.html

Oh, and this link gets even better. This is the "click here" link from the above quote. So someone who has a "basic or advanced support contract" gets this kind of message:

https://secure.urchin.com/support_information.html

Google never has been able to get the meaning of the word "support." If one of those links doesn't lead you to the answer you need (the first link to the FAQ looked good), try your upstream / hosting provider. Tell 'um Google sent you