Urgent- Cannot unpark park domain

[mak_the_admin]

Hello,

I am unable to unpark parkdomain and getting below error.

(There was a problem unparking domain.abc.com from abc.com: Show Details
You cannot unpark a user's main domain name. )

Please let me know if any solution.

Thanks in advance.

 

[Dannyblaze]

Hi,

Do you have root/whm access to the server?
If not, you might want to contact your Webhost on this one ...

Good luck!

 

[mak_the_admin]

Hi,

Do you have root/whm access to the server?
If not, you might want to contact your Webhost on this one ...

Good luck!

I do have access.
Please let me know the solution.

Thank you in advance.

 

[SMcHaggis]

Anyone have any ideas for this? I've edited the record out of the main configuration, but still get this exact same error when removing a domain from WHM when removing a reseller's customer from the reseller's parked domains- the customer DOES have an account on the same server for the same domain name.

 

[david510]

See if the parked domain has an entry in /etc/trueuserdomains.

 

[SMcHaggis]

See if the parked domain has an entry in /etc/trueuserdomains.

yes it does, domain.com: username

 

[SMcHaggis]

commented it out, deleted the forwarder successfully, ran /scripts/rebuildparkeddomains, rebuilt the DNS zone - now it gets a "Great Success" page... thoughts?

 

[logicsupport]

cd /var/cpanel/userdata/username/

vi main

Remove the " ServerAlias " corresponding to the domain you want to remove

And try now to unpark the domain