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URGENT - email with attachments being rejected!

Discussion in 'E-mail Discussions' started by nitind, Sep 15, 2003.

  1. nitind

    nitind Member

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    Hello,

    Clients on my server have been complaining that they cannot get email with certain attachments. Emails coming with .eml attachments are being screened out. I have included a copy of the email I get when I sent an email to their account as a test.

    I disabled spamassassin and spamd as well in cpanel but to no avail. Restarted Exim server too.


    Please advise asap. Thank you!

    This message was created automatically by mail&nbs
    p;delivery software.


    A message that you sent could not be del
    ivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    This message has been rejected because it has
    a potentially executable attachment "Please print
    2X.eml" This form of attachment has been used by recent viruses or other malware. If you meant to send this file then please package it up as a zip file and resend it.

    cPanel.net Support Ticket Number:
     
  2. Ben

    Ben Well-Known Member

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    And within the error is the answer

    "This form of attachment has been used by recent viruses or other malware. If you meant to send this file then please package it up as a zip file and resend it."

    cPanel.net Support Ticket Number:
     
  3. nitind

    nitind Member

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    Sure, but never got this error on the old server i was on - and .eml are just email files - no viruses at all inthese attachments. Can anyone help?

    cPanel.net Support Ticket Number:
     
  4. efeito

    efeito Well-Known Member
    PartnerNOC

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    Eml are not viruses, but you know that emails bring virus.

    And that eml files can bring virus.

    cPanel.net Support Ticket Number:
     
  5. gsbe

    gsbe Active Member

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