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Urgent help - exim problems

Discussion in 'General Discussion' started by vashti, Mar 27, 2004.

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  1. vashti

    vashti Member

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    Hello all

    For some reason, email has stopped working (sort of):

    1. email from an account on the server to another account on the server can be recieved and sent without problem.

    2. email from an account on the server to an email account *not* on the server results in:

    3. email from an account *not* on the server to an account on the problem server is not received at all:

    What have I done to try to remedy this:

    1. Searched these Forums for hours
    2. /scripts/exim4 (no change)
    3. rm exim.conf and then /scripts/exim4 (no change)
    4. /scripts/exim4 again (no change)

    I don't know what more to do now.

    I am willing to pay by Paypal for resolution to this, as I am 100% stuck. please help!
     
  2. vashti

    vashti Member

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    I have also tried

    /scripts/restoreeximtodefaults (again no change)...

    Help! Paypal not a problem!
     
  3. vashti

    vashti Member

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    I have now also rebooted the server. This has not fixed it either...

    FYI, I am running:

    WHM 9.1.0 cPanel 9.1.0-S73
    RedHat 7.2 - WHM X v2.1.2
     
  4. elleryjh

    elleryjh Well-Known Member

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    Sounds like a dns problem, not a mail server problem.

    Make sure resolv.conf is set correctly.
     
  5. vashti

    vashti Member

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    Hi elleryjh, thanks for that. I have tried this and it looks good - I have two servers actually and the one that is OK (accetping/sending emails etc) has the exact same resolv.conf settings as the one that is not OK...

    Any more ideas would be great please!
     
  6. elleryjh

    elleryjh Well-Known Member

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    what happens when you run the command

    dig google.com
     
  7. vashti

    vashti Member

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    ; <<>> DiG 9.2.1 <<>> google.com
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 57644
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;google.com. IN A

    ;; Query time: 1 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Sat Mar 27 20:05:43 2004
    ;; MSG SIZE rcvd: 28
     
  8. elleryjh

    elleryjh Well-Known Member

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    That means you can't get to google. Definetly a dns problem.

    Probably best to contact your data center for this problem.
     
  9. vashti

    vashti Member

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    Thank you for your help, I will post back when (if) I can find resolution to this.
     
  10. Website Rob

    Website Rob Well-Known Member

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    That is probably the problem. The Server that is not OK should be using it's own Base IP, not one for another Server.

    Change resolv.conf of the problem Server to look like:

    nameserver 127.0.0.1
    nameserver (enter Server BaseIP)

    Restart Bind and you should be OK.
     
  11. masgra

    masgra Registered

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    /scripts/restoreeximtodefaults

    This is what finally fixed this for us. After 4 hours of working my way through every suggested fix for this issue '/scripts/restoreeximtodefaults ' finally did it.

    This appears to be an ongoing issue. We have just updated to 9.8.0 C13 and all our clients emails started getting this 451 error, which first appeared as a Horde 'Auth.php' error.

    Anyway, all is ok now.
     
  12. david510

    david510 Well-Known Member

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    Hello,

    I cannot find the script /scripts/restoreeximtodefaults. Please expalin this

    David
     
  13. chirpy

    chirpy Well-Known Member

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    Closed due to cross-posting
     
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