Urgent Help Needed: The Planet down

aag73

Member
Mar 28, 2008
20
0
51
Mexico
With the whole The Planet H1 datacenter being offline since Saturday, I had arrangements to move a server from their H1 datacenter to their H2.

Of course the IP changed and the Cpanel license is expired, so I will greatly appreciate if someone from Cpanel could please help in good faith get at least a 2 day license to be able to get the server back up.

ThePlanet is unable to do it at this time as their licensing portal was hosted on their downed, H1 datacenter.

PLEASE HELP! Going into 48 hours of downtime!

Warm Regards

AAG
 

aag73

Member
Mar 28, 2008
20
0
51
Mexico
Yes apparently ThePlanet needs to sort this out. Unfortunately the amount of work they are faced currently is incredible to say the least. Unfortunately, we just need to be patient.
 

mtindor

Well-Known Member
Sep 14, 2004
1,378
69
178
inside a catfish
cPanel Access Level
Root Administrator
What the hell happened to their DC?
Nevermind. I read their forums. Proof that **** happens regardless of measures taken to ensure it doesn't. I feel for all of those guys - that's one helluva stressful time, and they'll be cleaning up after that for months or more.... probably deal with some frivolous and not so frivolous lawsuits as well.

Mike