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Urgent Please - 500 Internal Server Errors after multiple copies of cpsrvd.so

Discussion in 'General Discussion' started by joedogs, Mar 1, 2009.

  1. joedogs

    joedogs Registered

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    A few hours ago we started getting error 500 on all websites.

    ps -ef showed multiple cpsrvd.so process running. could not reboot the machine remotely. had to physically reboot machine (ctl-alt-del).

    now many perl scripts are reporting errors. cannot upgrade cpanel. most scripts give errors.

    /usr/local/cpanel/logs/error.log shows:

    Block device /usr/lib/perl5/5.8.8/x86_64-linux/IO/Seekable.pm not allowed in require at /usr/lib/perl5/5.8.8/x86_64-linux/IO/File.pm line 133.
    BEGIN failed--compilation aborted at /usr/lib/perl5/5.8.8/x86_64-linux/IO/File.pm line 133.
    Compilation failed in require at /usr/local/cpanel/Cpanel/PwCache.pm line 13.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/PwCache.pm line 13.
    Compilation failed in require at /usr/local/cpanel/Cpanel.pm line 13.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel.pm line 13.
    Compilation failed in require at /usr/local/cpanel/whostmgr/docroot/cgi/addon_rvskinmanager.cgi line 10.
    BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/docroot/cgi/addon_rvskinmanager.cgi line 10.
    Premature end of script headers: /usr/local/cpanel/whostmgr/docroot/cgi/addon_rvskinmanager.cgi: Please check <b> /&nbsp; usr /&nbsp; local /&nbsp; cpanel /&nbsp; logs /&nbsp; error_log </b> for the exact error.Internal Error: "GET /cgi/addon_rvskinmanager.cgi HTTP/1.1" Premature end of script headers: /usr/local/cpanel/whostmgr/docroot/cgi/addon_rvskinmanager.cgi: Please check <b> /&nbsp; usr /&nbsp; local /&nbsp; cpanel /&nbsp; logs /&nbsp; error_log </b> for the exact error.

    The dates in this directory are also strange:
    $ ls -la /usr/lib/perl5/5.8.8/x86_64-linux/IO/
    total 3141587706
    drwxr-xr-x 3 root root 4096 Dec 1 2007 ./
    drwxr-xr-x 24 root root 4096 Jan 22 02:15 ../
    ?r-xrwSrwt 20542 1819094647 1042424429 1769103728 Dec 10 2023 Dir.pm
    -r--r--r-- 1 root root 4907 Mar 25 2006 File.pm
    -r--r--r-- 1 root root 16309 Mar 25 2006 Handle.pm
    ?---r-S--- 29288 1702125938 1852973153 543974774 Dec 2 2001 Pipe.pm
    -r--r--r-- 1 root root 4554 Dec 1 2007 Poll.pm
    br-xrw--w- 11636 1635017518 778990441 84, 62 Oct 22 2021 Seekable.pm
    br-srwSr-T 21280 1747087405 1953785710 108, 60 Jun 22 2010 Select.pm
    drwxr-xr-x 2 root root 4096 Dec 1 2007 Socket/
    -r--r--r-- 1 root root 12091 Mar 25 2006 Socket.pm

    Can anyone provide some insight?
     
  2. jonwatson

    jonwatson Well-Known Member

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    Hi

    Presumably, you fixed this. I'm having the same errors now...how did you fix it?

    Thanks

    Jon
     
  3. PlatinumServerM

    PlatinumServerM Well-Known Member
    PartnerNOC

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    It looks like some serious errors there, you'll have to debug this further by checking the logs and the filesystem. More information is needed to determine what the next step is.
     
  4. cPanelKenneth

    cPanelKenneth cPanel Development
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    Do a forced cPanel update:

    Code:
    /scripts/upcp --force
    
     
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