[Urgent]Problem on cPanel ERROR !!

sady92

Member
Apr 3, 2011
8
0
51
Hello,

When i try to open

crunchhost.com/cpanel

it say me an error 500, internal server error..

and when i login with the port on cpanel menu it says..


Unable to locate httpd.conf at /usr/local/cpanel/Cpanel/ConfigFiles.pm line 27.
Cpanel::ConfigFiles::find_httpconf() called at /usr/local/cpanel/Cpanel/UserDomainIp.pm line 19
Cpanel::UserDomainIp::getdomainip('crunchhost.com') called at /usr/local/cpanel/Cpanel/ExpVar.pm line 450
Cpanel::ExpVar::getip() called at /usr/local/cpanel/Cpanel/ExpVar.pm line 443
Cpanel::ExpVar::hasdedicatedip() called at /usr/local/cpanel/Cpanel/StatsBar.pm line 63
Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'display', 'hostingpackage|shorthostname|cpanelversion|theme|apacheversion|p...') called at (eval 83) line 1
eval '$dataref = [Cpanel::StatsBar::api2_stat(%{$rCFG})];' called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 84
Cpanel::Api2::Exec::api2_exec('StatsBar', 'stat', 'HASH(0x1384f050)', 'HASH(0x13854e80)') called at cpanel line 607
main::real_cpexectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3879
main::dotag_finished_headers(0) called at cpanel line 3664
main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3612
main::cpanel_parse('GLOB(0x1387ff80)') called at cpanel line 2491
main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//extended_statsbar.h...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
Cpanel::Branding::Branding_include('extended_statsbar.html') called at (eval 75) line 1
eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3876
main::dotag_finished_headers(0) called at cpanel line 3664
main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
main::cpanel_parse('GLOB(0x134f0740)') called at cpanel line 2491
main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3876
main::dotag_finished_headers(0) called at cpanel line 3704
main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
main::cpanel_parse('GLOB(0x134d5a60)') called at cpanel line 5121
main::run_standard_mode() called at cpanel line 424
The problem is i compiled apache but didnt work.. any suggestion ?
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
This is a pretty major error:

Code:
Unable to locate httpd.conf at /usr/local/cpanel/Cpanel/ConfigFiles.pm line 27.
This means that cPanel cannot locate the Apache configuration file. If you are not the hosting provider, you would need to contact your host to inform them about this issue. They either have a corrupted httpd.conf file, a missing httpd.conf file, or the permissions aren't sufficient to be able to locate the file. Whatever the reason, only the hosting provider can correct the issue with that error message.