Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

URGENT: Server Offline after Cron Error !!

Discussion in 'General Discussion' started by Astral God, Mar 8, 2012.

  1. Astral God

    Astral God Well-Known Member

    Joined:
    Sep 27, 2010
    Messages:
    180
    Likes Received:
    0
    Trophy Points:
    66
    Location:
    127.0.0.1
    cPanel Access Level:
    Root Administrator
    Hi.

    I've received this error by mail:

    Code:
    Cron <root@alpha> /usr/bin/test -x /usr/local/cpanel/scripts/update_db_cache && /usr/local/cpanel/scripts/update_db_cache
    And after that, the server is offline:

    cPanel:

    WHM :

    Thanks.
     
    #1 Astral God, Mar 8, 2012
  2. Astral God

    Astral God Well-Known Member

    Joined:
    Sep 27, 2010
    Messages:
    180
    Likes Received:
    0
    Trophy Points:
    66
    Location:
    127.0.0.1
    cPanel Access Level:
    Root Administrator
    The servers has been restarted and all seems on-line now.
    But if this error came from Crontab, i think this could happen again ... :\
     
    #2 Astral God, Mar 8, 2012
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,855
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Please try running the following command manually:

    Code:
    # /usr/local/cpanel/scripts/update_db_cache
    This script is primarily used to update the disk space usage for your MySQL databases. Let us know if you experience any additional errors when running it manually.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Mar 8, 2012
  4. Astral God

    Astral God Well-Known Member

    Joined:
    Sep 27, 2010
    Messages:
    180
    Likes Received:
    0
    Trophy Points:
    66
    Location:
    127.0.0.1
    cPanel Access Level:
    Root Administrator
    I've runned the script without errors.
     
    #4 Astral God, Mar 8, 2012
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,855
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    In that case, I would not suspect this cron job is related to the downtime you experienced. Based on the error messages you provided, it's possible one of your partitions reached it's disk space limit.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelMichael, Mar 8, 2012
  6. Astral God

    Astral God Well-Known Member

    Joined:
    Sep 27, 2010
    Messages:
    180
    Likes Received:
    0
    Trophy Points:
    66
    Location:
    127.0.0.1
    cPanel Access Level:
    Root Administrator
    I was uploading 12.000 files (246M at all) trough FTP when this happened.
    Can this be the reason ?
     
    #6 Astral God, Mar 8, 2012
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,309
    Likes Received:
    393
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    I can't answer your question directly but, you really shouldn't want to upload so many files at one time in this way. And easier and faster way is to upload them all in a compressed archive and unpack on the server via File Manager.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 Infopro, Mar 8, 2012
  8. Astral God

    Astral God Well-Known Member

    Joined:
    Sep 27, 2010
    Messages:
    180
    Likes Received:
    0
    Trophy Points:
    66
    Location:
    127.0.0.1
    cPanel Access Level:
    Root Administrator
    Yes you're right; when i say 'I', it was a user uploading his website (Joomla) whits 12.000 files.
    but the upload was made trough Filezilla (FTPeS) and with a max of 4 files at a time uploading.
     
    #8 Astral God, Mar 8, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - URGENT Server Offline
  1. segun_nira

    Urgent need to Recover mistakenly deleted files

    segun_nira, Jul 24, 2017, in forum: E-mail Discussion
    Replies:
    7
    Views:
    890
    24x7server
    Jul 25, 2017
  2. cPanelBenny

    Urgent DCV Updates

    cPanelBenny, Jul 10, 2017, in forum: cPanel Announcements
    Replies:
    3
    Views:
    5,055
    linux4me2
    Jul 20, 2017
  3. swbrains

    Server migration global settings

    swbrains, Aug 16, 2018 at 1:14 PM, in forum: General Discussion
    Replies:
    2
    Views:
    42
    cPanelMichael
    Aug 17, 2018 at 12:12 PM
  4. Gabriel Rodrigues

    SMTP error from remote mail server after RCPT TO

    Gabriel Rodrigues, Aug 16, 2018 at 7:35 AM, in forum: E-mail Discussion
    Replies:
    3
    Views:
    43
    cPanelMichael
    Aug 17, 2018 at 11:10 AM
  5. arunnair555

    Multiple WHM/cPanel servers transfer to a single WHM/cpanel account

    arunnair555, Aug 16, 2018 at 4:54 AM, in forum: General Discussion
    Replies:
    1
    Views:
    30
    cPanelMichael
    Aug 16, 2018 at 11:52 AM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice