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Urgent Setup Problems

Discussion in 'General Discussion' started by securespace, Apr 25, 2003.

  1. securespace

    securespace Registered

    Apr 23, 2003
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    Hi have just got a cpanel server, but does not seem to function right.

    As soon as I login to the whm it says

    The server was unable to lookup an an A entry for its hostname ( This is generally because the entry was never added. However this could also be the result of your nameserver(s) being down. If you would like to attempt to automaticlly add the entry,

    I click on add to add but then get:
    IP= ndc: connect failed: connection refused Add Complete

    and when doing a lookup on my nameservers for it says nameservers are alive but not authoritative for domain.

    Also when going to Initial Nameserver setup is asks if I want to enable Nameserver, I do this and it says starting nameserver, but it says bind did not return a status report, and everytime I go back in it asks to enable nameserver again, shouldnt it say nameserver activate and running or similar.

    I am not really sure how to proceed and cannot do anything until the server is configured correctly, if anyone could please help I would be much appreciated or if someone would configure it all for me I would pay $20-25.


    John B
    #1 securespace, Apr 25, 2003
    Last edited: Apr 25, 2003
  2. Hoster2k

    Hoster2k Well-Known Member

    Jun 17, 2002
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    Have you added the A entry on the dns for the domain? That's probably why you are getting the error. Do you control the dns for Is it going to be on this new server?

    PM if you need help and I will try and lend a hand
  3. beekeeper

    beekeeper Active Member

    Apr 28, 2003
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    Melbourne, Australia
    Similar Problem

    I am entirely new to WHM and generally find most of the functions are easy and intuitive to setup ........ with the exception of nameservers. :-(

    When I login I get the same warning as Securespace; I also get the same response when I click to add.

    I want to use my own nameservers (on the same local server) and have 2 dedicated IPs for this job. At a later stage I propose to setup resellers with their own nameservers and using the same 2 ips.

    Does this seem reasonable to the more experienced webhosts?

    My /etc/resolv.conf file is:


    Does this seem OK?

    Any help would be appreciated and thanx in advance.
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