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URGENT: Updating cpanel error. all website passwords are not working.

Discussion in 'General Discussion' started by ephlox, Jan 29, 2006.

  1. ephlox

    ephlox Well-Known Member

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    Hi,
    i need urgently help. I got this error via e-mail .

    "/bin/sh: line 1: 31578 Segmentation fault /usr/local/cpanel/whostmgr/bin/dnsqueue >/dev/null 2>&1" from "Cron Deamon".


    Also my all(FTP and cpanel) passwords are not working. I have tried to change password. but not changing password (I am root). Also it is not giving proper information after trying to change password. I think there is backend script problem. Please tell me how i can fix this?

    1) All website passwords(FTP,Cpanel,Mysql) are not working.
    2) Account creation is not working.
    3) Mysql is not working.
    4) Password modification is not working.


    It happened itself. noboy touched anything.

    Note1 : Its very urgent. Please reply me asap. If you think i have to install cpanel. so please tell me how i can do it without loosing my data.Your help will be appreciated.

    I tried to update cpanel,
    i did these steps:
    cd /home/cpins
    wget http://layer1.cpanel.net/latest
    sh latest

    And got this error.

    Error:
    Fetching http://httpupdate.cpanel.net/pub/CPAN/index.html (0)....@198.66.78.12......connected......receiving...70%...100%......Done
    latest: line 351: 9587 Segmentation fault ./bootstrap


    Really i need urgently help.

    Best Regards from,
    Farrukh Hussain
     

    Attached Files:

  2. hmm

    hmm Well-Known Member

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    did u try running /scripts/updatenow ? and then running force update? I guess this happens when /var/ folder is 100% or somehting but I am still now sure about it..

    Deep
     
  3. ephlox

    ephlox Well-Known Member

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    not working

    Hi,
    Var is using only 2%. And "/scripts/updatenow" it is not working. :(


    Best Regards from,
    Farrukh Hussain
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is this on a home server with a test cPanel account?

    Update cPanel this way;
    /scripts/upcp --force
     
  5. Murtaza_t

    Murtaza_t Well-Known Member

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    I think you should place a ticket with cpanel, if UPCP does not solve your problem.
     
  6. erick_paper

    erick_paper Well-Known Member

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    Same error here

    Is this being escalated? How come it only affects some people?
     
  7. Curious Too

    Curious Too Well-Known Member

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    What version of cPanel/WHM are you using?
     
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