url changes on login

[USGlory]

Whenever one of my clients log into their cPanel the url changes

from: "http://www.theirdomain.com/cpanel"
to: "https://myhostname.mydomain.com:2083/..."

All the permissions for the user are the same, but the address bar is wrong.

Seems a bit odd, and a bit anal... but I don't want my users to have to technically leave their domain to administer through cPanel

Is there and ideas as to why my users are being taken away from their domain?

 

[cPanelDavidG]

Whenever one of my clients log into their cPanel the url changes

from: "http://www.theirdomain.com/cpanel"
to: "https://myhostname.mydomain.com:2083/..."

All the permissions for the user are the same, but the address bar is wrong.

Seems a bit odd, and a bit anal... but I don't want my users to have to technically leave their domain to administer through cPanel

Is there and ideas as to why my users are being taken away from their domain?

Go to WHM -> Server Configuration -> Tweak Settings and in the Redirection section, check your settings.

If you want their domain to be displayed in the address bar, set the following settings to origin domain name:

- When visiting /cpanel or /whm or /webmail WITHOUT SSL, you can choose to redirect to:
- When visiting /cpanel or /whm or /webmail with SSL, you can choose to redirect to:

Note, that if you use this, and there is not a SSL certificate for https://theirDomain.com then they will see a message in their browser prompting them that the certificate is not signed by an authority.

If you are redirecting to https://, it is recommended you redirect them to the SSL certificate name to avoid this message that could alarm novice users.

 

[USGlory]

Killer! thanks, works perfectly.

 

[cPanelDavidG]

...

I have force secure enabled.. could this be the problem?

is it the redirect.cgi thats giving me the problem?

No, as I previously stated it is how you have your server set up that is causing this (see my above post)

 

[USGlory]

yeah you posted while I was posting, didn't read it until it was done.

Thanks again David.