User cannot add or update packages

A

apc1

Well-Known Member
Oct 18, 2004
123
0
166
I have a user who has used about 30% of his storage allocation based on current package.

However, if he adds a new package or updates the existing one he gets an error message that his allowance will be exceeded by 10MB.

I updated the package from root, but it is not reflected in cPanel which is still using the previous storage allowance.

What can I do to get around this please?

Thanks!
 
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