Hi,
I am a reseller and have encountered a problem.... I am WHMCS and cPanel. When a user signs up for a hosting package, the name and pass are generated for him. All good there...
But he cannot login to his control panel using the generated login and pass. If I go in and change his pass then everyrthing is fine.
Has anyone encountered this or have any idea where I need to start looking to trouble shoot this?
Thanks in advance,
Jim
I am a reseller and have encountered a problem.... I am WHMCS and cPanel. When a user signs up for a hosting package, the name and pass are generated for him. All good there...
But he cannot login to his control panel using the generated login and pass. If I go in and change his pass then everyrthing is fine.
Has anyone encountered this or have any idea where I need to start looking to trouble shoot this?
Thanks in advance,
Jim