The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

User can't receive email

Discussion in 'E-mail Discussions' started by spiralfive, Sep 27, 2006.

  1. spiralfive

    spiralfive Member

    Joined:
    Jan 23, 2006
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    151
    I have one user on my server who says he cannot receive email, but can send them. He's not getting a login error, etc., he just can't receive emails (by POP, IMAP, or Webmail). All messages sent to his account bounce back as undeliverable. I believe i've had this problem before, but simply forwarded it to another account. I also think that this isn't the only account having this problem. I've already searched the forums for an answer, but have come up with nothing. Any suggestions?
     
    #1 spiralfive, Sep 27, 2006
  2. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,602
    Likes Received:
    51
    Trophy Points:
    203
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
    best to send mail to these accounts
    and tail your exim_mainlog to see why they are not being delivered
     
    #2 dalem, Sep 27, 2006
  3. monoblue

    monoblue Member

    Joined:
    Aug 24, 2005
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    151
    Try by adding his domain name in the /etc/localdomains , than it should work well. Sometime that is a problem.
     
    #3 monoblue, Sep 27, 2006
  4. angelina_holy

    angelina_holy Well-Known Member

    Joined:
    Aug 6, 2006
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    166
    Cannot receive emails

    Kindly check if your user can conect to pop server using telnet

    On command prompt run

    telnet mail.yourdomain name 110

    Also check if the quota for the email is not full from your control panel
     
    #4 angelina_holy, Sep 28, 2006
(You must log in or sign up to post here.)
Loading...
Similar Threads - User can't receive
  1. Kairete

    Database error: can't find any matching row in the user table

    Kairete, Feb 24, 2017, in forum: Database Discussions
    Replies:
    3
    Views:
    1,123
    cPanelMichael
    Jun 22, 2017
  2. lcdservices

    cPanel account user can't write

    lcdservices, Feb 17, 2017, in forum: EasyApache
    Replies:
    9
    Views:
    254
    cPanelMichael
    Feb 20, 2017
  3. jcbox

    Can't connect to FTP with Filezilla when username contains @

    jcbox, Nov 23, 2016, in forum: Workarounds and Optimization
    Replies:
    1
    Views:
    348
    cPanelMichael
    Nov 23, 2016
  4. muuucho

    Can't find phpmyadmin user

    muuucho, May 25, 2016, in forum: Database Discussions
    Replies:
    3
    Views:
    709
    cPanelMichael
    May 27, 2016
  5. joshglen

    SQL database can't be accessed, despite there being a user with granted permissions.

    joshglen, Mar 31, 2016, in forum: General Discussion
    Replies:
    5
    Views:
    548
    cPanelMichael
    Apr 4, 2016

Share This Page