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User can't receive email

Discussion in 'E-mail Discussions' started by spiralfive, Sep 27, 2006.

  1. spiralfive

    spiralfive Member

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    I have one user on my server who says he cannot receive email, but can send them. He's not getting a login error, etc., he just can't receive emails (by POP, IMAP, or Webmail). All messages sent to his account bounce back as undeliverable. I believe i've had this problem before, but simply forwarded it to another account. I also think that this isn't the only account having this problem. I've already searched the forums for an answer, but have come up with nothing. Any suggestions?
     
  2. dalem

    dalem Well-Known Member
    PartnerNOC

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    best to send mail to these accounts
    and tail your exim_mainlog to see why they are not being delivered
     
  3. monoblue

    monoblue Member

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    Try by adding his domain name in the /etc/localdomains , than it should work well. Sometime that is a problem.
     
  4. angelina_holy

    angelina_holy Well-Known Member

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    Cannot receive emails

    Kindly check if your user can conect to pop server using telnet

    On command prompt run

    telnet mail.yourdomain name 110

    Also check if the quota for the email is not full from your control panel
     
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