User created FTP accounts do not work

[pmayo]

All user created FTP accounts both current and new do not work. They no longer look like [email protected] instead they are just the username. Any ideas?

 

[SarcNBit]

They no longer look like [email protected]

What do you mean when you say "they no longer look like"?

User created FTP accounts require logons to carry the domain name.

 

[Getox]

he is saying when you see them in the cp they dont have the @domain.com
unless im wrong.

 

[pmayo]

he is saying when you see them in the cp they dont have the @domain.com
unless im wrong.

That's what I ment. They no longer have the @domain.com at the end.

 

[SarcNBit]

That's what I ment. They no longer have the @domain.com at the end.

You said they do not work. Are you saying they do not work if you use <acct>@domain or only if you use <acct>?

In other words, is this simply a presentation bug?

 

[Fearless]

All user created FTP accounts both current and new do not work. They no longer look like [email protected] instead they are just the username. Any ideas?

I am experiencing the same problem. I am unable to login using my old FTP account details and I'm wondering if there's a change in convention. Normally, to log in you would use something like this :

url : domain.com
user : [email protected]
pass : password

 

[linux-image]

http://forums.cpanel.net/showthread.php?p=141545&posted=1#post141545