User cron jobs doesn't run

[Erik Ellsinger]

I'm setting up a new WHM/cPanel server and when I created a few cron jobs for a cPanel user I noticed they didn't run. I setup a cron job to run every minute:

* * * * * php /home/domain/domains/domain.se/cli/garbagecron.php

And then I tailed /var/log/cron to see what was happening, and not much happend. This is all I got:

Sep 25 15:25:01 server crond[481]: (domain) RELOAD (/var/spool/cron/domain)
Sep 25 15:37:16 server crond[211533]: (CRON) INFO (RANDOM_DELAY will be scaled with factor 10% if used.)
Sep 25 15:37:16 server crond[211533]: (CRON) bad hour (/etc/cron.d/lvemanager-selector)
Sep 25 15:37:16 server crond[211533]: (CRON) INFO (running with inotify support)
Sep 25 15:37:16 server crond[211533]: (CRON) INFO (@reboot jobs will be run at computer's startup.)
Sep 25 15:38:24 server crontab.relink.1440704789[211624]: (domain) LIST (domain)
Sep 25 15:38:24 server crontab.relink.1440704789[211625]: (domain) REPLACE (domain)
Sep 25 15:38:44 server crontab.relink.1440704789[211638]: (domain) LIST (domain)
Sep 25 15:38:44 server crontab.relink.1440704789[211639]: (domain) REPLACE (domain)
Sep 25 15:39:01 server crond[211533]: (domain) RELOAD (/var/spool/cron/domain)

I tried restarting crond also but that didn't help.

Anyone know what might be the problem?

 

[Jcats]

Are you creating the cronjob in cPanel or SSH?

 

[Erik Ellsinger]

I created them in cPanel.

 

[Jcats]

Strange, in SSH using:

# crontab -u USER -l

show the job you have setup in cPanel?

 

[Erik Ellsinger]

Yes it does:

[email protected] [~]# crontab -u domain -l
0 23 * * * lsphp /home/domain/domains/domain.se/cli/akeeba-backup.php > /dev/null 2>&1
20 15 * * * lsphp /home/domain/domains/domain.se/cli/akeeba-update.php > /dev/null 2>&1
0 1 * * * lsphp /home/domain/domains/domain.se/cli/admintools-update.php > /dev/null 2>&1
0 2 * * * lsphp /home/domain/domains/domain.se/cli/admintools-dbrepair.php > /dev/null 2>&1
* * * * * php /home/domain/domains/domain.se/cli/garbagecron.php
0 4 * * * lsphp /home/domain/domains/domain.se/cli/deletefiles.php > /dev/null 2>&1
0 5 * * * lsphp /home/domain/domains/domain.se/cli/update_cron.php > /dev/null 2>&1

 

[Jcats]

Your running CL? This is just a random shot in the dark but can you try disabling cagefs for that user.

# /usr/sbin/cagefsctl --disable domain

then see if they start firing.

 

[Erik Ellsinger]

Yes I am, I run Cloudlinux 7.1 and WHM 11.50.1 build 3.

Doesn't seem to make a difference. I ran:

cagefsctl --disable domain

Restarted crond, save the cron job again and tailed /var/log/cron. Same thing:

Sep 25 22:08:22 server crond[232455]: (CRON) INFO (RANDOM_DELAY will be scaled with factor 82% if used.)
Sep 25 22:08:22 server crond[232455]: (CRON) bad hour (/etc/cron.d/lvemanager-selector)
Sep 25 22:08:22 server crond[232455]: (CRON) INFO (running with inotify support)
Sep 25 22:08:22 server crond[232455]: (CRON) INFO (@reboot jobs will be run at computer's startup.)
Sep 25 22:11:18 server crontab.relink.1440704789[232724]: (domain) LIST (domain)
Sep 25 22:11:19 server crontab.relink.1440704789[232726]: (domain) LIST (domain)
Sep 25 22:11:27 server crontab.relink.1440704789[232730]: (domain) LIST (domain)
Sep 25 22:11:31 server crontab.relink.1440704789[232732]: (domain) LIST (domain)
Sep 25 22:11:31 server crontab.relink.1440704789[232733]: (domain) REPLACE (domain)
Sep 25 22:11:37 server crontab.relink.1440704789[232735]: (domain) LIST (domain)
Sep 25 22:11:37 server crontab.relink.1440704789[232736]: (domain) REPLACE (domain)
Sep 25 22:12:01 server crond[232455]: (domain) RELOAD (/var/spool/cron/domain)

 

[Jcats]

What does:

yum list installed |grep -i cron

give you

 

[Erik Ellsinger]

[email protected] [~]# yum list installed |grep -i cron
cpanel-perl-514-Config-Crontab.x86_64 1.40-1.cp1146 installed
cpanel-perl-514-Set-Crontab.x86_64 1.03-1.cp1146 installed
cronie.x86_64 1.4.11-13.el7 @base
cronie-anacron.x86_64 1.4.11-13.el7 @base
crontabs.noarch 1.11-6.20121102git.el7 @anaconda

 

[Erik Ellsinger]

Ok so apparently it doesn't work to run the lsphp command with cron. It work fine when I run it from the CLI as the user but cron won't run it. The cron jobs works fine when I use the php command instead.

But even if the cron jobs run now it doesn't show up in the cron log.

 

[Jcats]

You may need to specify the full path to lsphp. /usr/local/bin/lsphp

As far as it not showing up in the cron log, that is odd, unless Centos7 stores each user's cron logs in a different area possibly? I have yet to dive into Centos7 but I haven't run into the issue you are seeing on Centos6.

 

[Erik Ellsinger]

I looked at another CentOS 7 cPanel server and it's the same thing there, the cron log is filled with basically what I pasted in a earlier post in this thread.

 

[cPanelMichael]

Hello

Please let us know if the following commands help address this issue:

/bin/systemctl restart crond
cagefsctl –force-update

Also, do you notice any error messages if you run "crontab -e" while logged in via SSH as the user?

Thank you.