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User dir created but no account in WHM?

Discussion in 'General Discussion' started by irate, Nov 22, 2004.

  1. irate

    irate Member

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    Hi,
    I have been encountering this problem lately, I set up an account, it creates the user in OS, then the process stalls. I look at WHM and the user account is not created. The domain and user is not listed under WHM's list accounts, but the user is created in OS together with the account in /home/ directory. Since WHM does not have a record of this new account, I do not know how to go about removing the half-setup. When I try to recreate the account in WHM, it errors and says the username is already taken. Are there other dependencies involved in WHM/cpanel that I should also take note of or can I just removed what has been created in the filesystem? Any other ways to remove the account?
    Thanks.
     
  2. mywebserver

    mywebserver Member

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    Log into the box via ssh and type "rmuser <username>" where <username> is the username
     
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