Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

User had all spam addresses auto added to SA's Whitelist

Discussion in 'E-mail Discussion' started by WindyT, Mar 27, 2011.

  1. WindyT

    WindyT Active Member

    Joined:
    Nov 30, 2004
    Messages:
    39
    Likes Received:
    0
    Trophy Points:
    156
    I have no earthly way of knowing how, but after opening up my user's account, her spam assassin Whitelist account was 21 megs. I d/l'd it, opened it, and sure enough, every manner of spam address was inside.

    Whether it was something on our server that managed to do it to her account or something on her home machine, something caused the user to have everything whitelisted. Spam Assassin doesn't work very well when something has set the whitelist to accept everything.

    I deleted every file in spamassassin folder and let SA rebuild it. I'll continue to watch things.

    weird.
     
    #1 WindyT, Mar 27, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Was this an entirely new account or was it moved from another server to that one?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelTristan, Mar 29, 2011
  3. GregS

    GregS Registered

    Joined:
    Apr 3, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    "Whitelist" is a misleading name for this feature. It keeps track of the average spam score for all messages sent from a particular email address (further grouped by IP address, to avoid problems caused by spoofed emails), and adjusts the scores for new emails that match either up or down based on this. So, if you are getting a lot of spam from a particular email address, it doesn't "whitelist" this address, but rather increases the spam score of other emails from that address.

    See Mail::SpamAssassin::Plugin::AWL - Normalize scores via auto-whitelist for more information.
     
    #3 GregS, Apr 3, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - User spam addresses
  1. Alrissa

    Spam Assasin Spam filters "advanced users"

    Alrissa, Aug 10, 2018 at 3:01 PM, in forum: General Discussion
    Replies:
    2
    Views:
    36
    cPanelLauren
    Aug 13, 2018 at 1:49 PM
  2. ruiz

    In Progress UAPI - SpamAssassin::update_user_preference

    ruiz, Aug 10, 2018 at 2:37 PM, in forum: cPanel Developers
    Replies:
    1
    Views:
    66
    cPanelLauren
    Aug 13, 2018 at 12:49 PM
  3. PeteS

    Determine which users have spamassassin enabled

    PeteS, Aug 1, 2018, in forum: E-mail Discussion
    Replies:
    4
    Views:
    64
    PeteS
    Aug 1, 2018
  4. jmf1993

    Change all user's 'Required Score' for Apache SpamAssassin

    jmf1993, Apr 24, 2018, in forum: E-mail Discussion
    Replies:
    7
    Views:
    219
    cPanelLauren
    Apr 25, 2018
  5. ruiz

    How to immediately stop spam users

    ruiz, Dec 30, 2017, in forum: E-mail Discussion
    Replies:
    5
    Views:
    474
    sparek-3
    Dec 30, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice