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user has both a password and an authentication plugin specified

Discussion in 'Database Discussion' started by musioc, Jan 15, 2015.

  1. musioc

    musioc Well-Known Member

    Aug 4, 2011
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    We have a problem with mysql server
    After upgrade to mysql 5.6 (db governor), We get bellow error in error log:
    'user' entry 'username_dbu@localhost' has both a password and an authentication plugin specified. The password will be ignored.
    and users can not connect to database.

    We can resolve it by changing password via cpanel interface, but problem will occur after some minutes.
    Do you know what should we do to to turn off authentication plugin?
    #1 musioc, Jan 15, 2015
    Last edited by a moderator: Jan 16, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
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