User is sending more emails than hourly limit and all being delivered?

postcd

Well-Known Member
Oct 22, 2010
721
21
68
in exim_mainlog i see one user is sending like a few mails per minute, i believe following log line means mail was sent to gmail account from my server..

2014-10-11 18:42:31 1Xd5Mp-0000Mk-TX => [email protected] R=lookuphost T=remote_smtp H=gmail-smtp-in.l.google.com [74.125.198.26] X=UNKNOWN:ECDHE-RSA-AES128-GCM-SHA256:128 C="250 2.0.0 OK 1413067257 ed2si11735974obb.20 - gsmtp
But i counted these log lines and it is there around 350 times in one hour for each hour.. while i have limie 200 emails limit in WHM.

So i want to ask if i understand that correctly that this user is somehow beyond the mail limit? Thank you
 
Last edited:

24x7server

Well-Known Member
Apr 17, 2013
1,912
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India
cPanel Access Level
Root Administrator
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Hello,

May be you have setup different mail sending limit for this account and due to that it's sending more than 200 mails from your server. Check your mail limit of your account under /var/cpanel/users/$account file
 

postcd

Well-Known Member
Oct 22, 2010
721
21
68
SOLVED

i had "MAX_EMAIL_PER_HOUR=unlimited" in /var/cpanel/users/usernamehere file

so i needed to go to WHM, cpanel list and selected to modiffy that account to switch to 200 mails limit from unlimited.
This limit is also set in "Packages" which sets limits when new cpanel account is created.

thank you
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
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Hello :)

I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.