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User not able to login - Admin can't change password

Discussion in 'General Discussion' started by seofeed, May 7, 2006.

  1. seofeed

    seofeed Registered

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    I have a user that cannot login to their account. Nothing on the account has been changed and all of a sudden they cannot login. When I login into their account with the root password, I cannot change their password even as admin. Any help would be appreciated.
     
  2. hostultra

    hostultra Well-Known Member

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    Try change the password with WHM.

    or login to the server with ssh and type "passwd username"
     
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  3. seofeed

    seofeed Registered

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    Changing the password with WHM won't work.
     
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