User running outside of jail.

Spork Schivago

Well-Known Member
Jan 21, 2016
597
64
28
corning, ny
cPanel Access Level
Root Administrator
Hello,

I recently upgraded to 56.0.27 (now I'm upgrading to 56.0.28) and this morning, I get an e-mail saying my user is running outside of the jail shell. It was. I originally thought I wanted that when I set it up but I don't. So, this is where it gets a bit weird. I have two user accounts that I have shell access with. In WHM, I go to place where you pick what type of shell you want for the users, normal shell, jail shell, no shell. And what do I see? Only the one user I got an e-mail about is actually listed there. It doesn't list the other user at all. So, I figure hey, maybe this other user doesn't have shell access anymore. But nope, I can ssh in with the other user.

Why doesn't that second user show up under the list at all? I set it up when I first got my server and perhaps I added the user using the useradd program. Maybe I was supposed to set it up via WHM / cPanel? A bit weird though. I'd of thought all the users would show up there and I'd be able to set a shell for any of them.

Any thoughts on why the second user doesn't show up under the shell access stuff in WHM? Thanks!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Why doesn't that second user show up under the list at all? I set it up when I first got my server and perhaps I added the user using the useradd program. Maybe I was supposed to set it up via WHM / cPanel? A bit weird though. I'd of thought all the users would show up there and I'd be able to set a shell for any of them.
Hello,

That interface is only going to list the cPanel accounts. Users that you manually added are not manageable through this interface.

Thank you.
 
  • Like
Reactions: Spork Schivago