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User unknown in virtual mailbox table

Discussion in 'E-mail Discussion' started by sparek-3, Aug 13, 2008.

  1. sparek-3

    sparek-3 Well-Known Member

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    Are you sure the domain name in question is pointing to your server?

    Are the MX records for that domain pointing at your server?
     
  2. rosewood

    rosewood Member

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    I'm creating an email account and it looks like everything is setup but when you try to email the person, you get this return back:

    Recipient address rejected: User unknown in virtual mailbox table

    The user is definitely there and listed. I can login to webmail from the user but obviously there is nothing in his inbox.

    I've tried deleting and re-adding the user a number of times.

    E: I tried creating just a test user and emailing that user and I get the same rejection, so it isn't specific to one account.
     
    #2 rosewood, Aug 13, 2008
    Last edited: Aug 13, 2008
  3. rosewood

    rosewood Member

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    yes - all other email accounts for that domain are working ok. This is somewhat related to the failing accounts post. I deleted an account and now when I created this one back, it is failing but with this new error message.

    Im just creating these accounts in the mail section in cpanel for that domain.
     
    #3 rosewood, Aug 13, 2008
    Last edited: Aug 13, 2008
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