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Username/password not working for account

Discussion in 'General Discussion' started by n000b, Jan 9, 2008.

  1. n000b

    n000b Well-Known Member

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    Hi,

    One of my users e-mailed me saying that he can't access cPanel. We reset his password for him but this still didn't work. I have now tried resetting his password a number of times and it just isn't working. I am 100% sure that I am using the correct username etc. I have also tried changing his username but that hasn't worked either.

    All other accounts on the server are working fine. I can also access his cPanel using the root password and nothing appears wrong there (no errors or anything).

    Anyone know what is going on?
     
  2. n000b

    n000b Well-Known Member

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