The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

username@servername is not accepting mails

Discussion in 'E-mail Discussions' started by CoolMike, Apr 25, 2006.

  1. CoolMike

    CoolMike Well-Known Member

    Joined:
    Sep 6, 2001
    Messages:
    307
    Likes Received:
    0
    Trophy Points:
    16
    Hi

    I have one server which is not accepting mails sent to username@servername.com.

    When I use the mail test tool at dnsreport.com I get the following error message:

    servername - 194.xxx.xxx.xxx [Could not connect: Got an unknown RCPT TO response: 550-(test.DNSreport.com) [209.162.180.4] is currently not permitted to relay
    550-through this server. Perhaps you have not logged into the pop/imap server
    550-in the last 30 minutes or do not have SMTP Authentication turned on in your
    550 email client.


    Where could be the mistake?

    This is very important for one of my customers.

    Thanks
    Michael
     
  2. webignition

    webignition Well-Known Member

    Joined:
    Jan 22, 2005
    Messages:
    1,880
    Likes Received:
    0
    Trophy Points:
    36
    This is merely relating to the fact that the sender is not authenticated to send mail - not at all relevant to your problem.

    Try sending an email to one of the email addresses in question and then check /var/log/exim_mainlog for details of what actually happens.
     
  3. CoolMike

    CoolMike Well-Known Member

    Joined:
    Sep 6, 2001
    Messages:
    307
    Likes Received:
    0
    Trophy Points:
    16
    I belive this message is wrong anyway, becasue I don't try to relay over my mailserver, it just sending a mail to this address.
     
  4. webignition

    webignition Well-Known Member

    Joined:
    Jan 22, 2005
    Messages:
    1,880
    Likes Received:
    0
    Trophy Points:
    36
    You might want to check that your hostname has an IP address.

    As I said, you should also try and send a message and see what turns up in /var/log/exim_mainlog
     
  5. CoolMike

    CoolMike Well-Known Member

    Joined:
    Sep 6, 2001
    Messages:
    307
    Likes Received:
    0
    Trophy Points:
    16
    The hostname has a A entry and in the exim_mainlog file I have exactly the same error message which I posted in the beginning. Anything else?

    Michael
     
  6. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,475
    Likes Received:
    20
    Trophy Points:
    38
    Location:
    Go on, have a guess
    The exim_mainlog will be a bit different and you really need to post that to see why the RCPT failure occured.
     
  7. CoolMike

    CoolMike Well-Known Member

    Joined:
    Sep 6, 2001
    Messages:
    307
    Likes Received:
    0
    Trophy Points:
    16
    I found the solution, the servername was not in the localdomains file. That's the reason for the error message...

    Michael
     
Loading...

Share This Page