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users control panel has no icons!

Discussion in 'General Discussion' started by mfahey, Oct 26, 2007.

  1. mfahey

    mfahey Member

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    Just upgrade cpanel to 11.

    Only one user has a problem with the control panel.

    Every icon on the right hand side is missing and on the left hand side

    it shows "[an error occurred while processing this directive]0 / 5"
    with this error

    "
    Unable to understand response from admin bin: apache sent: LISTSUBDOMAINS 0 received:[]: No such file or directory at /usr/local/cpanel/Cpanel/AdminBin.pm line 140.
    Cpanel::AdminBin::adminfetch('apache', '/usr/local/apache/conf/httpd.conf', 'LISTSUBDOMAINS', 'storable', 0) called at /usr/local/cpanel/Cpanel/DomainLookup.pm line 37
    Cpanel::DomainLookup::listsubdomains() called at /usr/local/cpanel/Cpanel/SubDomain.pm line 173
    Cpanel::SubDomain::countsubdomains() called at cpanel.pl line 2576
    main::dosubdomain('countsubdomains()') called at cpanel.pl line 1478
    main::exectag('<cpanel SubDomain="countsubdomains()">') called at cpanel.pl line 4376
    main::dotag(undef) called at cpanel.pl line 4265
    main::cpanel_parseblock('SCALAR(0x8f82e70)') called at cpanel.pl line 4219
    main::cpanel_parse('GLOB(0x91a709c)') called at cpanel.pl line 1043
    "

    /var/cpanel/users/username does exist.

    any suggestions ?
     
  2. mfahey

    mfahey Member

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    Any reply from a cpanel tech?

    This kind of thing happens when the /etc/passwd file is modified by hand and not from cpanel.

    How do you reset a users control panel.
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    If you would like a reply from a member of our support staff, please submit a support ticket. Note that our support staff does not routinely monitor these forums. However, all support tickets that are submitted are reviewed by our support staff.
     
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