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User's recipient receiving e-mail multiple times.

Discussion in 'E-mail Discussions' started by kemis, May 9, 2008.

  1. kemis

    kemis Well-Known Member

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    Not often, but occasionally, one of my clients will report that one of their contacts receives my client's e-mail multiple times (upwards of 8 times).

    The user's Sent Items in Outlook shows only one copy, but the exim_mainlog shows several different entries at different times, but I don't fully understand how to interpret the logs. I never saw an obvious error/code, though. It all looked "normal" to me.

    It's like the e-mail was sent successfully, but exim didn't think so for some reason, so it tried again. What might cause this?

    FYI: In this particular example, my client's domain (xyz.com) is hosted with another company. I handle "xyz.org" & they use that for their POP3/SMTP e-mail server. The server at xyz.com is setup to forward e-mail to xyz.org.
     
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