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Using cPanel & WHM for email after license expires

Discussion in 'E-mail Discussion' started by cg4host, Feb 24, 2019.

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  1. cg4host

    cg4host Member

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    Hello,

    i face very strange problem with my server

    any time cpanel license expire , all mails stopped completely

    from all websites to the users for any activity

    all email account i connect with it from my google account stops

    if i want to send from gmail as an email from my server give me error

    how can i solve this problem
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @cg4host,

    This is by design as of cPanel & WHM version 76 when the cPanel license is invalid or expired. While email delivery itself will still work, email authentication will fail when the cPanel license is invalid or expired.

    If you are having trouble with the cPanel license remaining active, let us know and we can take a closer look.

    Thank you.
     
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  3. cg4host

    cg4host Member

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    Hello

    This is not suitable for me

    email delivery stopped and i can't open any email or send it

    some months i don't need cpanel and i leave it without renewal

    you force me to delete cpanel and use free software

    i want solution for this problem !!!!
     
  4. rpvw

    rpvw Well-Known Member

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    See cPanel & Webhost Manager End User License Agreement - Legal Agreements with particular reference to term 5.6

    It was your choice to accept the terms and licence agreement - it is your responsibility to abide by it !
     
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  5. cg4host

    cg4host Member

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  6. rpvw

    rpvw Well-Known Member

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    Oh dear - so much anger :-p

    If you want to take out your frustrations on me as a result of you not reading the cPanel EULA, I really don't care :-D

    But what an I saying ? You are obviously unique and special, and deserve to be treated differently to everyone else, and get everything you ask for o_O

    Its snowing again.
     
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  7. keat63

    keat63 Well-Known Member

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    There is a perfect solution, but you won't like it.
    Renew your license.
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @cg4host,

    cPanel & WHM functionality is limited when the license is expired or inactive. I recommend reaching out to our Customer Service department (cs@cpanel.net) if you have questions or feedback about the license rules and terms.

    Thank you.
     
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