using http://www.intodns.com/ I get same clue error

betoranaldi

Well-Known Member
Dec 5, 2007
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0
66
So I just ran my domain at http://www.intodns.com/ and am getting a "same glue" error

Parent Domain NS records:
ns1.domain.com. ['xx.xxx.xx.187'] [TTL=172800]
ns2.domain.com. ['xx.xxx.xx.246'] [TTL=172800]

NS Same Glue Error:
Looks like the A records (the GLUE) got from the parent zone check are different than the ones got from your nameservers. You have to make sure your parent server has the same NS records for your zone as you do. I detected some problems as follows:

For ns2.domain.com the parent reported: ['xx.xxx.xx.246'] and your nameservers reported: ['xx.xxx.xx.187']
For ns1.domain.com the parent reported: ['xx.xxx.xx.246'] and your nameservers reported: ['xx.xxx.xx.187']

Where can I check this to fix it? I looked in Main >> Networking Setup >> Nameserver IPs and the name servers there match the parent name servers above.

When I log into my domain at godady and manage the host summary of the domain the ns1 and ns2 host ip addresses match the parent domain NS records above.

I'm a little lost.

Thanks
Brian
 
Last edited:

rhenderson

Well-Known Member
Apr 21, 2005
784
2
168
Oklahoma
cPanel Access Level
Root Administrator
So I just ran my domain at http://www.intodns.com/ and am getting a "same glue" error

Parent Domain NS records:
ns1.domain.com. ['xx.xxx.xx.187'] [TTL=172800]
ns2.domain.com. ['xx.xxx.xx.246'] [TTL=172800]

NS Same Glue Error:
Looks like the A records (the GLUE) got from the parent zone check are different than the ones got from your nameservers. You have to make sure your parent server has the same NS records for your zone as you do. I detected some problems as follows:

For ns2.domain.com the parent reported: ['xx.xxx.xx.246'] and your nameservers reported: ['xx.xxx.xx.187']
For ns1.domain.com the parent reported: ['xx.xxx.xx.246'] and your nameservers reported: ['xx.xxx.xx.187']

Where can I check this to fix it? I looked in Main >> Networking Setup >> Nameserver IPs and the name servers there match the parent name servers above.

When I log into my domain at godady and manage the host summary of the domain the ns1 and ns2 host ip addresses match the parent domain NS records above.

I'm a little lost.

Thanks
Brian
Do you have the
"ns1 in A IP"
in the DNS of the domain in WHM (use edit dns from WHM)
 

betoranaldi

Well-Known Member
Dec 5, 2007
105
0
66
Do you have the
"ns1 in A IP"
in the DNS of the domain in WHM (use edit dns from WHM)
Randy,

Thank you for your time in helping me resolve this.

I'm not sure I follow "ns1 in A IP" (forgive me I am a DNS novice)

I have attached a screenshot of my dns zone of the domain.
 

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ChrisRHS

Well-Known Member
Jul 12, 2006
292
5
168
Go into WHM, pick Edit DNS, find your domain name, click edit. At the bottom of the screen, where is says 'Add New Entries Below this Line', add the following:

1st box - ns1
2nd box - 14400
3rd box - pull down menu, select 'A'
4th box - put in the actual ip address you have for ns1.youdomain.com

Do the same for the line below that as well, just using ns2 and the ip associated with it. Once done, click save.
 
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rhenderson

Well-Known Member
Apr 21, 2005
784
2
168
Oklahoma
cPanel Access Level
Root Administrator
Randy,

Thank you for your time in helping me resolve this.

I'm not sure I follow "ns1 in A IP" (forgive me I am a DNS novice)

I have attached a screenshot of my dns zone of the domain.
Thanks for the screenshot, that is what I suspected, ChrisRSH put the correct instructions to add the A records for your nameserver.