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Using Outlook express and Webmail

Discussion in 'E-mail Discussions' started by sallygirl, May 15, 2013.

  1. sallygirl

    sallygirl Registered

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    Hello, we switched over to cPanel a few weeks ago and need to resovle a problem. The business has around 40 staff each with their own allocated email. Most people are using Outlook Express to check their email and some are using the Webmail. Here is the problem, the people that are using outlook are deleting their email in outlook, but its still present in their webmail. Is there a way to set things up so the mail just goes directly to their outlook, and nothing to their webmail?
     
  2. wadood

    wadood Registered

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    There is an option in outlook to keep a copy of the email in the server even if the emails are downloaded in outlook, if you disable the option once the email is downloaded in their outlook it will be deleted from the server.
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might check settings in the users client. Assuming they're using SMTP setup. On the Advanced tab in email settings for an account setup in Outlook, is an option to:
    "Leave a copy of messages on the server"
     
  4. sallygirl

    sallygirl Registered

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    Thankyou for the help. So if I can remove the option of keeping a copy on the server, does Outlook still store the copy for next time I login to outlook?
     
  5. quietFinn

    quietFinn Well-Known Member

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    I suppose you mean POP3 ?
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Actually, what I meant was, 'quietFinn, did you bring coffee with you? I'm out."

    I'll take that as a no then. :eek:
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Hmm, when you say login to Outlook, you do mean Outlook the mail client on the users computer, correct? If yes, yes. If you have setup the account to be a POP3 (thanks quietFinn!) account, and do not have 'leave a copy on server...' set, then yes. All email sent to that email on that domain, will be downloaded into Outlook, the email client.
     
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